Administrative Assistant / Receptionist - Nampa

Essential Functions 

Summary:  

The Bilingual Administrative Assistant - Reception will perform routine administrative functions like providing information to callers, scheduling meetings, organizing, and maintaining files and databases, and operating various office equipment. This position will create a warm welcoming environment that allows us to deliver the best customer experience to employees and customers that walk in every day.    

Accountabilities: 

• Greeting visitors, answering any inquiries, and creating a welcoming environment  

• Answering phone calls and directing the caller to the appropriate personnel, department, or voicemail to ensure all calls are addressed  

• Ensure phones are turned on at 8:00am and placed in “night” or “holiday” mode at 4:30pm  

• Make sure conference rooms are stocked and clean, prep them for meetings   

• Organizing and maintaining files and databases in a confidential manner  

• Receiving deliveries; sorting and distributing incoming mail   

• Scheduling appointments, meetings, or reservations as needed  

• Maintaining office supply inventory by checking stock to determine inventory level, anticipating needed supplies, and placing or expediting orders for supplies  

• Operating office equipment such as fax machines, printers or phone systems and arrange for repairs when equipment malfunctions  

• Maintaining breakroom supplies, coffee, creamer, sugar, etc.   

• Assist with company credit card process, input receipts to system   

• Run company errands, lunch groups, supply runs, etc.  

• Assist with onboarding and offboarding processes (e.g., new hire paperwork, exit checklists)  

• Help maintain accurate employee records and HR files  

• Assist with answering high level employee questions regarding various benefits and/or directing employees to the respective parties  

• Coordinate employee engagement activities and internal communications  

• Help ensure compliance with company policies and applicable labor laws  

• Other job-related responsibilities as assigned as trained for and qualified to do   

Required Knowledge, Skills & Experience 

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred  

• 2+ years of administrative experience, with at least 1 year of exposure to HR tasks.  

• Familiarity with HR processes and confidentiality standards  

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic HR systems.  

• Strong communication, interpersonal, and organizational skills.2+ years of office work related experience   

• Strong organizational and multitasking skills    

• Proficient knowledge of MS Excel, MS Word, MS PowerPoint, and MS Outlook and other database applications   

• Excellent verbal and written communication skills    

• Ability to maintain confidentiality and handle sensitive materials    

• Excellent customer service skills    

• Strong degree of attention to detail    

• Bilingual (English/Spanish) required; candidates must be able to read, write, and speak both languages fluently. 

Attributes: 

• Safety: Maintains a secure, organized, and compliant front-office environment. 

• Have Humanity: Creates a warm, respectful, and welcoming experience for all. 

• Be Transparent: Communicates clearly and keeps accurate, trustworthy records. 

• Drive Innovation: Finds better ways to streamline administrative processes. 

• Be Resilient: Adapts quickly and stays focused in a fast-paced setting. 

• Always Reliable: Delivers consistent, dependable administrative support. 

• Grit: Takes pride, ownership, and persistence in doing the job well every day. 

Physical & Environmental Requirements 

• Ability to stand, stoop, kneel, or crouch for extended periods during an 8–10 hour shift. 

• Ability to lift up to 50 lbs and push/pull up to 100 lbs. 

• Ability to work in a heavy manufacturing environment and varying conditions. 

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.