End User Computing Analyst (INFORMATION SYSTEMS ANALYST II, OPT C)

Agency: Department of Innovation and Technology
Class Title: INFORMATION SYSTEMS ANALYST II - 21166 
Skill Option: Client Services - Information Technology 
Bilingual Option: None 

Posting Date: 10/18/2024
Closing Date: 10/31/2024
Salary: Anticipated Starting Salary $7,491/monthly; Full Range $7,491-$11,015/monthly
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Plan/BU: RC063

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework,and any similar documents created by an academic institution.

 

Posting Identification Number  42220 

 

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as an End User Computing Analyst performing complex professional and advisory functions in End User Computing (EUC) for assigned agencies. In this role you will coordinate and conduct complex software distribution application development for Microsoft networks at onsite user provided facilities using automated software deployment tools such as System Center Configurations Manager (SCCM) or Microsoft Windows/Microsoft installer scripts (MSI), Lite-Touch, and computer programming and/or scripting. In addition, you will serve as a project coordinator for full-range major/complex projects, very large end user hardware/software/application deployments and installations across multiple agencies and locations. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under administrative direction, serves as an End User Computing Analyst for the Department of Innovation & Technology (DoIT) performing complex professional and advisory functions in End User Computing (EUC) for assigned agencies.
• Performs configuration, testing, implementation, documentation, and maintenance of desktop/laptop Microsoft Operating Systems and Mac Operating Systems, Microsoft Office client software products, and various software and supported applications.
• Provides end user support for all desktop related issues by resolving user questions/problems including Microsoft Word, Microsoft Excel, Microsoft Visio, Anti-virus software, Microsoft Outlook and any other supported products and adapts complex processing to different system/program requirements.
• Serves as a project coordinator for full-range major/complex projects, very large end user hardware/software/application deployments and installations across multiple agencies and loc