Communications Technical Specialist (Full Time; Day)

Harrah’s Cherokee Casino Resort Position Description 

POSITION TITLE:                          Communications Technical Specialist 

DEPARTMENT:                             Marketing

GRADE/FLSA STATUS:                 H15—Non-Exempt 

BADGE TYPE/COLOR:                  Key—Blue 

REPORTS TO:                               Regional Manager, Communications

SUPERVISES:                                N/A 

JOB SUMMARY: 

Support property initiatives and Team Member communication through all available communication tools. Develop and traffic all communication materials. This position will be responsible for the communications areas of two properties: Harrah’s Cherokee Casino Resort and Harrah’s Cherokee Valley River Casino & Hotel. 

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Serve as the communication administrator by gathering and creating content for internal communication tools (including but not limited to Weekly Score, Pocket Docket, posters, BOH monitors, etc.) 
• Write copy as needed for all communication tools
• Distribute collateral to all distribution points
• Manage the trafficking of internal communications requests 
• Mount and post signage, banners, posters 
• Edit and optimize digital content for digital pictures and videos 
• Take photographs (digital) 
• Ensure key messages are delivered via email, print media, video, and any other communication method appropriate for the specific message being delivered 
• Act as contact for both properties for Internal Communications, ensuring communication activities are in place to support property initiatives, events, and business goals 
• Work closely with Team Member Relations to brand and communicate Team Member events. Support all Culture & Engagement initiatives such as staffing events, responding to Team Member questions, etc. 
• Maintain files and photo files 
• Assist in publicizing and executing Team Member meetings, special events, and Team Member Appreciation celebrations 
• Support Corporate Citizenship initiatives: H.E.R.O., Code Green, Responsible Gaming, Responsible Meetings, and Team Member Wellbeing 
• Attend business meetings as necessary 
• Maintain presence at both properties to ensure communication needs are being met 
• Adhere to regulatory, departmental, and company policies/policies in an ethical manner 
• Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values

MINIMUM QUALIFICATIONS: 

• A High school diploma or GED is required
• A Bachelor’s degree from an accredited educational institution with a concentration in English, Journalism, or the Communications field is preferred 
• One year of experience in the communications field is required
• Must demonstrate the following essential knowledge and skills: 
  • Excellent oral communication skills and writing skills (within strict deadlines) 
  • Proficient in the use of Windows-based office software, including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook 
  • Knowledge of specific design editing software for print and digital design (Photoshop, Publisher, Web Development, PDF, and InDesign) 
  • Photography skills 
  • Organizational skills 
  • Creativity 
  • Ability to handle multiple priorities in a fast-paced environment 
  • Neat, professional appearance with excellent personal hygiene 
  • Documented teamwork behaviors and attitudes 

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: 

• Must be able to be physically mobile with reasonable accommodations 
• Must be able to stoop, bend, reach, kneel, twist, and grip items 
• Must have manual dexterity and coordination to operate office equipment, adding machines, computers, fax machines, and photocopiers 
• Must be able to respond to visual and aural cues