Become a part of our caring community and help us put health first
 

The Director, Solutions Engineering is responsible for leading the strategic direction, design, and implementation of associate technology at Humana, focused on computing and mobility solutions. This role will require a deep understanding of modern workplace technology and the digital employee experience.

The Director, Systems Engineering is responsible for the oversight of multiple systems and projects, including device management, virtualization, and automation technologies. This position will also be accountable for the implementations of business continuity and disaster recovery plans, and oversee and evaluate system security, privacy, and backup processes. 

This role will be an instrumental part of the departmental leadership team for our Associate Technology Experience group. They will partner closely with senior leadership and peers across Architecture, Product Management, Support Services, and Experience & Design.

Use your skills to make an impact
 

Required Qualifications

• 8+ years of Systems Engineering ITIL experience in design, analysis, configuration, and maintenance of complex systems software solutions and infrastructure.
• 5+ years of formal leadership of a highly skilled technology organization including large, multi-functional teams in agile portfolios/programs including Kanban, JIRA, and Azure DevOps.
• Experience designing and implementing highly scalable physical and virtual management systems and controls leveraging products including Citrix DaaS, JAMF Pro, Microsoft Configuration Manager, and Microsoft Intune.
• Experience in configuration and migration of services within distributed, Cloud-Based and On-Premises environments including GCP, AWS and Azure.
• Strong knowledge of data governance, risk management and information security processes including SOC, CIS, NIST, HIPAA and PCI.
• Demonstrated effective influence of senior level management and key partners, with an ability to communicate abstract concepts to diverse audiences through graphic presentations, verbally, and in writing.
• Outstanding collaboration, listening, written and verbal communication skills with ability to facilitate technology strategy, requirements, and architecture conversations with all partners (management, business users, and technology resources).
• Demonstrated extensive knowledge managing large, complex initiatives in a results-driven environment, and accountability of deadlines and value propositions.
• Self-starter who thrives in a constantly evolving, fast-paced environment with the ability to adapt to change.

Preferred Qualifications

• A bachelor’s degree or in Computer Science, Information Systems, or other related field.
• 10+ years combined hands-on engineering and architecture experience (TOGAF) with public and private cloud, distributed computing, commercial off-the-shelf (COTS), and custom developed solutions.
• Diverse and deep experience creating strategic roadmaps, reference architecture and engineering artifacts.
• Expertise working with user-centered design principles and methodologies.

Additional Information

Why Humana

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we wil