Business Operations Data Analyst

Overview

This is a provisional appointment.

 

Under the general direction of the Manager of Application Development in the Information Systems Group, the Business Operations Data Analyst reviews and analyzes business data to provide insights leading to opportunities to refine workflows and procedures within the department to operate in a more efficient manner.  

Responsibilities

• Performs analysis on key areas of the organization.
• Maps business processes within the department.
• Identifies user needs from requests and develops strategies to meet the needs.
• Analyzes and reports on complex data to meet customer needs.
• Makes recommendations for improving business operations.
• Involved at various levels throughout the entire life cycle of projects.
• Assists in defining the project scope of work.
• Designs and publishes reports and data visualizations.
• Extracts and provides data for internal and external sources.
• Provides database and applications systems support to end-users.
• Performs related work as required. 

Minimum Entrance Qualifications

• Applicants must have at least three (3) years of full-time or equivalent part-time paid professional experience in business operations and technology, the major duties of which include analysis of data.
• Bachelor's of Science in Mathematics, Computer Science, Information Management, Statistics, or a related field is preferred. 
• Technical expertise regarding data models, database design development, and data mining. 
• Strong knowledge and experience with reporting packages, including SQL Server Reporting Services and Crystal Reports.
• Strong knowledge of relational database structures, including SQL Server and ORACLE.
• Strong knowledge of building complex SQL queries.
• Knowledge and experience with programming (C#, ASP.NET, JSON, XML, JavaScript, or ETL frameworks) preferred.
• Familiarity with data visualization tools and software products, such as Tableau preferred. 
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Self-motivated & self-sufficient.
• Works well in a team environment.
• Flexible and can adapt to changing role requirements.
• Strong communication skills to translate business needs into appropriate data queries.
• Ability to exercise good judgment and focus on detail as required by the job.

 

CRIMINAL RECORD CHECK REQUIRED

PRE-EMPLOYMENT DRUG TEST REQUIRED

BOSTON RESIDENCY REQUIRED

 

Terms: 

Union/Salary Plan/Grade: SENA/MM1-6

Hours per week: 35