Date Opened: Tuesday, February 25, 2025 12:00 AM

Close Date: Tuesday, April 08, 2025 12:00 AM

Department: Aviation Department

Function IT Security

Salary: $108,786.71 - $135,983.39 Commensurate with Experience

SUMMARY

Responsible for protecting information systems by managing compliance, coordinating response to cyber security incidents, and researching and maintaining awareness of the latest cyber threats and vulnerabilities. This position will work with all City technology teams to ensure that necessary technical security requirements are met. As a member of the Innovation and Technology Cyber Security team, this individual will focus on operational-related security initiatives to support technology infrastructure, and/or enterprise applications and services while also facilitating the use of technology to ward off attempts by attackers who are targeting sensitive consumer and corporate information. This individual will work with the Cyber Security team to automate cyber security processes and plan, develop, and coordinate cyber security projects as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

· Coordinate and accurately execute security tasks related to technology projects or initiatives with a focus on airport networks.

· Configure and install security infrastructure such as firewalls, load-balancers, DDoS, IPS, or security orchestration appliances to best practices and industry security hardening guidelines. This is to include scheduling and attendance of afterhours maintenance windows.

· Produce accurate and understandable cyber network architectures and documentation.

· Conduct maintenance and monitoring of cyber infrastructure security systems to include on-call support as needed.

· Provide advanced level support in response to cyber security incidents.

· Develop remediation plans for any gaps reported in audits or recommended process improvements.

· Collaborate with City departments to manage security vulnerabilities or investigations.

· Conduct security research in keeping abreast of latest security issues.

· Coordinate with other security teams to implement security initiatives.

· Coordinate and execute security tasks related to Innovation and Technology security requests.

· Provide advanced level support in evaluation and implementation of cyber security requirements for technology systems.

· Develop and implement scripts and software to automate cyber security processes.

· Must be able to work efficiently, expeditiously and independently with limited supervision.

· Perform other related duties as assigned.

MINIMUM QUALIFICATIONS

Required Education and Experience

· Associate or Baccalaureate degree from an accredited college or university in Information Technology, Computer Science, Cyber Security, or a related field.

· Seven (7) years of years of experience in Information Technology or Cyber Security.

· Demonstrated technical leadership experience.

· Experience in administrating cloud-based security platforms, reverse proxies, forward proxies, and API integrations.

· Experience in programming, developing, or scripting for interaction with API services.

· Experience performing root cause analysis, risk evaluation, risk mitigation, and risk avoidance.

· Knowledgeable of and experience securing all operating systems to include UNIX, Linux, and OpenBSD. This knowledge should include experience with IPFW, PF, Firewall CMD, and other packet filtering technologies.

· Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

· Strong written and verbal communication skills

Skill in:

· Interpersonal skills necessary to develop and maintain effective and appropriate working relationships

· Excellent communication and interpersonal skills

Ability to:

· Meet schedules and deadlines of the work

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record ch