Supply Chain Automation Engineer

OnTrac is hiring an Supply Chain Automation Engineer!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location: Remote - This position may be performed remotely in states where the company is authorized to employ individuals.
Compensation: The base pay range for this position is $125k - $188k. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.
Employment Logistics:
The Automation Engineer oversees the performance of all automation sortation systems across the network. This role is responsible for driving operational excellence, accountability, and KPI performance in partnership with Site Operations, Engineering, and Linehaul teams.
Success in this role combines strong analytical capability, operational expertise, and executive communication skills to ensure automation assets are optimized for throughput, quality, and cost efficiency.

Unpacking the Benefits:

Employees are eligible for a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

The Must-Haves:
• 8+ years of experience in Operations, Industrial Engineering, or Automation Performance
• Strong understanding of sortation systems (carton, smalls, automated conveyance)
• Strong understanding of OEE and throughput optimization
• Proven ability to drive results across multiple sites
• Proven ability to influence without direct authority
• Exceptional analytical skills, including data interpretation and KPI development
• Exceptional communication skills, including executive-level presentations
• Experience presenting to VP / C-suite audiences

Your Mission in Motion:
A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.
• Network performance ownership: Own end-to-end performance of all automation sorters (carton, smalls, irreg) across the network.
• Core KPI improvement: Drive improvement in key performance metrics including Throughput (PPH), Availability/Uptime, Quality/Defect Rates, and OEE (Availability, Performance, Quality).
• Systemic issue identification & scalable solutions: Identify systemic issues and deploy scalable solutions across multiple sites.
• KPI reporting & performance visibility: Develop and maintain daily, weekly, and monthly KPI reporting cadences, ensuring real-time visibility into site performance and standardized reporting across the network.
• Operational accountability & corrective action: Partner with site Operations leaders to set performance targets, hold teams accountable to execution, drive corrective actions for underperforming sites, and ensure adherence to standard work and process compliance.
• Executive communication & alignment: Lead Monthly Business Reviews (MBRs) with senior and C-suite leadership, providing concise updates on network health, risks, opportunities, and performance versus targets, while delivering clear recommendations and action plans.
• Program leadership & execution: Lead network-wide initiatives to improve sorter efficiency, reduce rehandle and defects, optimize resource allocation, track progress against goals, and ensure timely execution and closure of action items.
• Cross-functional partnership: Partner with Operations, Engineering/Maintenance, Industrial Engineering, and Linehaul/Network Planning to align network decisions with throughput, cost, and scalability objectives.

Paving your way to your success:

• You bring strong ownership and accountability, driving measurable improvements in network KPIs and creating clea