Corporate Office Manager

Why Work for Park Lawn Corporation?

Service

• At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
• Work with leading experts in the funeral and cemetery profession.

Benefits

• Financial assistant programs encouraging employees through education and development in industry related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
• Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Culture

• We value honesty, courage, integrity, ethical behavior and the development of personal growth.
• We are rooted in the communities to provide a personal touch to every family we serve.
• We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Summary/Objective

This position is responsible for day-to-day operations of the corporate office location and the overall management of the administrative staff, performing a variety of administrative and event planning related tasks, to ensure smooth operations and a professional environment.

Essential Functions

• Supervises administrative team members providing direction, clarification and feedback as necessary.
• Schedules administrative staff to ensure adequate coverage during operating hours.
• Selects administrative employees and manages individual and team performance, including any development and/or corrective action that may be required.
• Ensures all administrative staff are properly trained in company procedures, safety and equipment/systems usage.
• Manages the reception function to ensure it reflects the highest standards of customer service and professionalism, both internally and externally.
• Oversees maintenance and alteration of corporate facilities, including layout, arrangement and vendor management (property cleaning, parking, equipment service, hospitality, etc.) to ensure compliance with relevant agreements and required services.
• Coordinates with support departments on workspace assignments and/or relocation of staff to ensure smooth transition and proper allocation of available space.
• Manages general purchasing for the location (office supplies, office equipment, etc.) in accordance with the company’s purchasing policies and budgetary guidelines.
• Audits and reconciles invoices for office services and other third-party vendors, ensuring accurate and timely remittance.
• Serves as primary administrator of the location’s business continuity plan.
• Prepares and publishes internal employee updates daily via the electronic communication announcement boards.
• Assists with event planning activities and logistics as needed.
• Serves as a backup in other administrative functions as needs dictate.
• Special projects as assigned.
• Other duties as assigned.

Competencies

• Communication Proficiency.
• Teamwork Orientation.
• Detail Orientation.
• Decision Making.
• Customer Service Orientation.
• Time Management.

Required Education, Experience, Certifications and Licensure 

• High School Diploma or Equivalent.  Some college preferred.
• Minimum three to four years administrative experience.
• Minimum of two years of previous experience in office management.
• Valid state issued driver’s license in good standing and acceptable driving record. 

Additional Eligibility Qualifications

• Able to read, write and speak English fluently. Bilingual is a plus.
• Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements.
• Ability to be a self-starter and resolve issues with minimal supervision.
• Ability to train, direct and motivate staff.
• High degree of overall computer proficiency.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) required.
• Effective and professional communication skills, with an emphasis on