Sales Specialist (Luxury Retail)

Company Description

For over 160 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces.

Job Description

Join Frette at Bal Harbour Shops

Working at Frette is more than a job. It is an opportunity to become a tastemaker in your own right.

At Frette, you will cultivate your passion for design and luxury living, refine your cultural fluency and professional network, and build meaningful relationships that shape your own career journey and personal brand.

We are seeking a Sales Specialist to join our boutique at the iconic Bal Harbour Shops in Miami, Florida—one of the world's premier luxury shopping destinations.

This role is designed for individuals who aspire to become trusted advisors, style curators, and relationship builders within the world of luxury. You will work closely with discerning clients, established Diamond Club members, interior designers, architects, luxury real estate professionals, hospitality partners, and other influential members of the luxury community while representing one of the world's most respected heritage brands.

Why Join Frette?

Working at Frette is an opportunity to build expertise, relationships, and a personal brand within the luxury industry.

The Five Frette Passions

At Frette, success is built upon five passions that define exceptional Sales Specialists:

• Passion for Design & Style
• Passion for Connecting with People
• Passion for Business & Impact
• Passion for Service & Craft
• Passion for Making It Happen

These passions become the foundation for developing your own signature approach to client relationships, business development, and luxury service.

What You'll Gain

• Represent one of the world's most respected luxury lifestyle brands.
• Work within the prestigious Bal Harbour Shops alongside leading global luxury retailers.
• Build your own book of business and establish yourself as a trusted advisor within the luxury design and lifestyle community.
• Build meaningful relationships with discerning local and international clientele.
• Expand your network among designers, architects, luxury real estate professionals, hospitality partners, and tastemakers.
• Develop expertise in luxury living, interior style, and elevated client experiences.
• Learn from experienced leaders and gain exposure to the worlds of luxury retail, hospitality, design, and client advisory.

Compensation, Benefits & Career Development

At Frette, we recognize that exceptional talent deserves meaningful rewards. We are committed to supporting our team members through competitive compensation, comprehensive benefits, professional development opportunities, and recognition programs that celebrate success.

Compensation & Incentives

• Competitive hourly base pay of up to $24 per hour
• Monthly individual commission opportunities
• Guaranteed commission during your first three months
• Quarterly sales bonus opportunities
• Anniversary incentives and employee recognition programs
• Referral bonus program
• Full-time employment with consistent scheduling

Benefits & Wellbeing

Eligible employees have access to a comprehensive benefits package designed to support a wide range of personal and family needs, including:

• Medical, dental, and vision coverage
• Short-term and long-term disability insurance
• Company-paid life insurance
• Pet insurance
• Employee Assistance Program (EAP)
• Wellness programs and resources
• Paid Time Off and paid holidays
• Leave of absence programs with salary continuation
• 401(k) plan with company match

Benefits become available on the first day of the month following 60 days of employment.

Career Development & Learning Opportunities

• Generous employee discount that allows team members to bring the Frette lifestyle into their own homes
• The opportunity to become a key holder after successfully completing 90 days of employment
• Training in luxury sales, clienteling, product expertise, and the Frette selling ceremony
• Opportunities to participate