Operations Application Engineer

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Operations Application Engineer

What does a successful Operations Application Engineer do at Fiserv?
A successful Operations Application Engineer ensures critical business applications are reliable, available and high‑performing by building scalable systems, automating operational tasks, and leading incident response — partnering closely with development, infrastructure and support teams to drive continuous improvement.

What you will do:

• Provide Premier Core application and operations support for Unisys and IBM i (iSeries/AS400) environments, handling configuration, troubleshooting and operational best practices.
• Build and maintain monitoring, alerting and telemetry to enable proactive detection and rapid resolution of incidents.
• Lead incident response, perform root‑cause analysis and manage post‑mortem remediation to prevent recurrence.
• Automate repetitive tasks and deployment workflows using scripting (Ansible, Bash, PowerShell), configuration management and CI/CD tooling to reduce toil and enable safe change.
• Analyze performance and capacity trends, maintain runbooks and system documentation, and collaborate with development and infrastructure teams to design for reliability and operability.

What you need to have:

• 3+ years in Premier Core, DevOps or IT Operations roles.
• Hands‑on experience with 2+ enterprise monitoring/observability tools (e.g., Dynatrace, Splunk, ExtraHop, Prometheus, Grafana, Datadog).
• Proficiency in 2+ scripting/automation languages or tools (e.g., Ansible, Bash, PowerShell) used for operational automation.
• Experience with 1+ major cloud platforms (AWS, Azure, GCP) and Kubernetes; working familiarity with ITIL practices and enterprise change management.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orien