Patient Service Representative

$500 Sign On Bonus 

A non-exempt medical office position responsible for front office processes in the physician practice.

• Greeting patients entering the physician practice 
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary 
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance Assists in checking out patients and assists them with referral processing and scheduling process 
• Collects co-pays and posts charges 
• Charge entry and patient balance processing 
• Distributes information to patients regarding office policies, procedures, information about the practice, etc. 
• Explain and enroll patients in the patient portal 

Education: High school diploma/GED required with completion medical office assistant program preferred.  

Certification: Prefer healthcare management/administration certification.  

Experience: Two years of customer service experience, preferably in a medical office setting. 

Sign on bonus is for new hires only! 

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