Associate Director, Care Management Northern

WHO WE ARE

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?If so, AIDS Healthcare Foundation is the place for you!Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.AHF’s core values are:• Patient-Centered• Value Employees• Respect for Diversity• Nimble• Fight for What’s Right STILL INTERESTED? Please continue! 

YOUR CONTRIBUTION TO OUR SUCCESS!

An Associate Director, Care Management contributes to AHF by providing both clinical and managerial oversight of Care Management programs and contracts. This position requires a strong understanding of Ryan White Care Management's perspective and a thorough understanding of each program’s guidelines, HIV/AIDS Bureau (HAB) measures, standards of care, and available resources. You will cooperate with the Northern Regionals, Northern Leadership Team and Healthcare Center team to ensure that your teams understand the operational process, deliverables, and performance goals of the Care Management Division and each Ryan White program. You will provide clinical guidance and operational assistance to your team. You will monitor and analyze care management productivity and performance reports to identify trends, best practices, and challenges. By conducting 1:1 meetings with your Managers/Supervisors, you will understand the barriers and challenges, and with a solution-oriented focus, you will ensure collaboration with all of AHF. 

 

A Associate Director, Care Management enhances the reputation of AHF by conducting internal audits of each program, ensuring that supervisory duties are handled in a satisfactory manner and according to AHF and grantee policy and procedure, and report summaries of each program, successes, challenges, and trends to your direct report to the Senior Director of Care Management Grant Programs. You will also offer assistance as the Professional Resource for the HCCs in the Care Management program. As Associate Director, you will collaborate creatively to meet contract and program expectations and deliverables and improve processes. You will bring the essence of the Ryan White Care Act - the safety net for uninsured HIV/AIDS patients – to all programs under your oversight and keep open and ongoing discussion and understanding with your team. This role plays a significant part in facilitating required Quality Improvement initiatives by working closely with the QI Managers to establish improvement activities within staff workflows. You will review the deliverables so they remain on target. Other programs may be assigned by the Senior Director of Care Management Grant Programs or designee as required by business needs. Other regions may be assigned as appropriate for this role.

 

You will be a passionate advocate for our top initiatives. 

 

To be successful as a Associate Director, Care Management it is crucial to ensure that the AHF core Values and Mission stay top of mind with all that your do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees. 

 

AHF has a collaborative organizational structure where staff are accountable to multiple leaders. 

 

The Associate Director, Care Management will work as a part of a close knit team to implements and oversees strong collaboration and cooperation with all divisions of AHF so that the client experience is optimum. You must communicate and cooperate with the Northern Leadership team. This position will bring a cohesive managerial approach to Ryan White programs and ensure that the AHF culture and standards of providing Care Management services to all AHF patients is front and foremost. The Associate Director of the Northern upholds the highest level of care to our patients by being available to troubleshoot issues, act as a liaison to other programs and departments, monitor progress to annual program goals, ensure fidelity to policies and procedures, and prepare reports in response to contract requirements, among other responsibilities. This position provide oversight of and guidance and support to the local supervisors in each region, to ensure that there are no barriers to providing a seamless client experience. 

 

Licenses/ Certificat