Route Manager

Description

Safely and effectively perform the supervision and associated administrative duties of leading the Division Procurement Department and overseeing the branch under the direction of the Northwest Regional Manager.

Compensation and Benefits 

• $70,000-$85,000 salary per year, dependent on experience and qualifications
• Medical, dental and vision coverage offered
• 401(k) With employer contribution
• Paid holidays, vacation and sick time
• Company sponsored life insurance
• Company sponsored short and long-term disability 
• Pet Insurance

Duties and Responsibilities 

• Supervise and direct all drivers in the Spokane Division.
• Work with Customer Relation Representatives to ensure Customers are set up correctly in the Customer Service System.
• Responsible for overseeing the routing for all the Spokane routes.
• Review and ensure that the dispatching, scheduling of drivers and the maintenance of all routes is performed on a regular and timely basis.
• Has full responsibility for the D.O.T program and drivers file, assuring the program requirements are met and the file are up to date for the Spokane Division.
• Communicate all vehicle related issues to the garage supervisor.
• Perform driver ride along and driving evaluations.
• Resolve and follow up all customer-related issues.
• Responsible for reviewing the time cards for Spokane Drivers.
• Responsible for approving vacation and time off request for the drivers.
• Explore possible new service areas and monitor competitor activities.
• Responsible for the renewal of all procurement related permits for the division (with the exception of the air & water board permits).
• Visit customers to verify quality of services, answer questions and ensure all services are being provided up to company standards.
• Answer, and make sure there is coverage for, all after-hours emergency calls for the Spokane Procurement Department, and make sure all customer service requests are followed up.
• Makes raw material and trap services pricing recommendations to the Northwest Regional Manager.
• Assist with the annual budget as requested by the Division Controller.
• Review weekly and monthly CSS reports to verify that all routes have been completed accurately and are being run efficiently.
• Review driver pre-trip and post-trip inspections.
• Route manager is responsible for communicating any Route and Procurement Department issue to the Northwest Regional Manager.
• Conduct accident investigations in cooperation with the Corporate Safety Director for Spokane branch drivers.
• Oversee workman's compensation filing and OSHA reporting logs for the Spokane branch.
• Conduct formal safety educational meetings and tail gate sessions with the employees for the Spokane branch.
• Assist the Northwest Regional Manager in overseeing the plant operations and the property as requested.
• Interact with others in a professional and ethical manner
• Follow department and company procedures
• Keep up regular attendance and punctuality; regular attendance and punctuality are essential for the smooth operation of this company
• Other duties as assigned for the purpose of ensuring the efficient and effective operation of the business. These responsibilities may change from time to time are business needs evolve over time.

Requirements

Knowledge, Skills, Abilities, Professional Certifications, Education, Experience and Travel Requirements

• High school diploma required with 2 plus years of higher education preferred
• Minimum five years supervisory experience.
• Less than 5% travel requirement
• Knowledge of D.O.T. regulations and policies
• Excellent verbal and written communication skills
• Working knowledge of Microsoft Office, including Outlook, Excel and Word
• Must be able to receive emergency call-ins and dispatch the on-call driver on weekends.
• CDL class A with Medical card and acceptable MVR 

Physical Demands/Requirements

Constantly (over 2/3):

• Operates computer and other office productivity machinery such as calculator, copy machine and printer.
• Moves throughout office accessing files, office machinery, etc.
• Communicates with customers and co-workers and exchanges accurate information in-person, telephonically and via electronic devices/e-mail

Frequently (1/3-2/3):

• moves, lifts, pushes and pulls equipment and material up to 60 lbs
• walks, climbs, stoops, kneels, crouches, reaches and handles equipment to collect material
• operates electronic devices such as GPS equipment and phone/radio