Digital Commerce Product Manager, Endoscopy

Additional Locations:  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

 

Boston Scientific's Endoscopy division is currently in search of a dedicated downstream Digital Commerce Product Manager. The primary responsibility of this role will be to enhance and sustain the usage of our eCommerce platform. eCommerce is set to play a pivotal role as a strategic focus area at Boston Scientific, aiming to streamline our business processes and foster internal efficiencies to expedite innovation. As we build upon our initial successes, we acknowledge that our journey is just beginning, inspiring us to make additional investments.

 

Our customers are currently able to purchase Endoscopy, Urology, and Electrophysiology products on-site. The selected candidate will play a key role in collaborating with our eCommerce team across various divisions to enhance the eCommerce platform's success through effective onboarding and a broader launch, showcasing our commitment to providing an even more seamless and accessible experience for our customers.

 

Your responsibilities will include:

• Facilitate adoption and continuous usage of the platform by serving as a field liaison.
• Manage communication and eCommerce performance metrics with key program stakeholders.
• Collaborate closely with the digital commerce hub team to convey Voice of Customer (VOC) and Voice of the Business (VOB), ensuring the product aligns with the requirements of the Endoscopy division.
• Define, measure, and monitor key performance indicators (KPIs) such as site usage, new account creations, competitive conversions, engagement, and retention.
• Drive and execute initiatives aimed at improving KPIs. Collaborate with analytics teams to monitor Return on Investment (ROI), create internal dashboards, and provide short- and long-term insights.
• Model and forecast revenue and VIP growth.
• Partner with cross-functional teams to ensure efficient and meaningful communication, guiding the organization throughout the journey.
• Stay abreast of developing eCommerce technology trends and the competitive landscape to inspire ideas for improvement.
   

Minimum Qualifications:

• Bachelor’s Degree in Business, Marketing, Management, or a related field.
• Ability to travel as needed to customer sites (up to 50% during the pilot/launch phase).
• Field sales experience (medical device or other regulated industry).
• Experience in communicating with and successfully influencing functional and technical team members at all levels in the organization.
   

Preferred Qualifications and Competencies:

• Current or previous Boston Scientific experience.
• Forward-thinking and experienced in establishing an innovative and creative culture that is customer-centric.
• Ability to multi-task and work efficiently in an extremely fast-paced environment while managing time effectively.
• Strong analytical and problem-solving skills, self-starter, and able to work independently.
• Passionate about eCommerce and informed about key trends and innovations in the industry.
• Strong business acumen and collaborative skills to liaise with cross-functional teams and other divisions.

 

 

Requisition ID: 580664

 

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!