Associate Director, Sales Operations

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Real Chemistry is looking for a Sales Operations Associate Director to join our growing team!  

As a Sales Operations Associate Director, you will play a pivotal role in driving data-informed strategies that fuel growth and efficiency across our organization. Leveraging your expertise in data analysis and business intelligence, you will independently develop and deliver high-impact insights, reports, decks, and dashboards that inform critical decisions at the executive level. You will ensure seamless execution across multiple workstreams and support account teams with actionable recommendations to optimize performance and accelerate revenue growth. Your leadership and executive presence will be essential as you collaborate closely with senior leadership, C-level executives, and external stakeholders. This position reports to the Senior Director of Sales Operations, Integration, and Business Analytics. 

This position can be remote in the US or Canada.

What you’ll do: 

• Deliver Actional Insights: Lead the creation and delivery of actionable sales performance insights, reports, and dashboards—including building monthly executive materials—to empower decision-making and fuel organizational growth. 
• Streamline sales processes: Collaborate with account teams to streamline workflows, identify process enhancements, and provide data-driven recommendations that accelerate pipeline, bookings, revenue and optimize performance. 
• Advise executive leadership: Act as a strategic advisor to senior leadership, C-suite executives, and external stakeholders, developing materials and communicating findings and recommendations with clarity, confidence, and executive presence. 
• Identify trends and opportunities: Champion continuous improvement by proactively uncovering trends, risks, and opportunities within sales data, and implementing solutions that drive measurable business impact. 
• Execute cross-functional initiatives: Ensure seamless execution across multiple concurrent projects and workstreams by partnering with cross-functional teams and upholding the highest standards of quality. 

This position is a perfect fit for you if: 

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. 
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving. 
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. 
• You are highly organized self-starter, able to work independently and under tight deadlines. 
• Thrive on transforming complex data into clear, actionable insights that shape business strategy, drive growth, and foster continuous improvement. 
• Are highly organized, proactive, and resourceful, adept at managing multiple priorities and stakeholders in a fast-paced environment while delivering results under tight deadlines.
• Possess strong executive presence and excel at engaging with sen