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Maintenance Supervisor

Japan Tobacco International
United Statesfull_timeVerifiedPosted 3 Oct 2025

About the role

 

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

 

To make a difference with us, all you need to do is bring your human best.

 

What will your story be? Apply now!  

Learn more: jti.com

 

 

Maintenance Supervisor

What This Position Is About

The Maintenance Supervisor plays a pivotal role in ensuring operational reliability, safety, and efficiency of all facility equipment and systems within an assigned shift. This position requires both technical expertise and leadership ability, as the supervisor must balance hands-on troubleshooting with directing external consultants and business partners. The role serves as the bridge between plant operations, and external service providers, ensuring that maintenance priorities align with production goals and overall business objectives

Areas of Responsibilities:

Maintenance Execution & Oversight:
•    Perform hands-on mechanical and electrical repairs on processing equipment, when feasible based on available manpower and resources.
•    Provide proactive mechanical and electrical support to processing supervisors during production, especially in the event of equipment breakdowns, requiring immediate corrective action to restore product flow efficiently.
•    Lead and oversee all maintenance-related CILs (Clean, Inspect, Lubricate) in alignment with the IWS framework

Vendor Coordination & Supervision:

•    Act as a primary point of contact between the leaf processing team and external maintenance vendors.
•    Inspect and diagnose equipment issues, identify root causes, and communicate repair needs to vendors.
•    Request necessary accesses to the facility and equipment, issue appropriate permits for vendor work on the shop floor.
•    Evaluate vendor safety preparedness and provide clear instructions on equipment failures and repair expectations.
•    Assist vendors during on-site repairs to ensure compliance and effectiveness.

Work Orders & Reporting:

•    Act as a primary point of contact between the leaf processing team and external maintenance vendors.
•    Inspect and diagnose equipment issues, identify root causes, and communicate repair needs to vendors.
•    Request necessary accesses to the facility and equipment, issue appropriate permits for vendor work on the shop floor.
•    Evaluate vendor safety preparedness and provide clear instructions on equipment failures and repair expectations.
•    Assist vendors during on-site repairs to ensure compliance and effectiveness

Team Collaboration & Communication:

Work closely with IWS Team Leads and Maintenance Lead to align on maintenance priorities and strategies.
•    Foster a respectful and cooperative team environment across Maintenance, Processing, Quality, and EHS teams to ensure optimal mechanical efficiency of processing equipment.
•    Share knowledge and provide feedback to Leaf Processing team on opportunities to reduce downtime, prevent equipment failure, while helping to reduce cost and improve the overall efficiency of the processing facility.  

Compliance & Safety:

•    Comply with all EHS standards i.e. labor safety, fire protection, environmental and hygienic company rules, equipment safety, etc. 
•    Ensure proper use of PPE when performing tasks, install safety guards for maintenance, and use the correct tools—ensuring they are clean, stored properly, and inspected before and after use.
•    Monitor the safety practices of colleagues, contractors, and visitors; provide feedback when unsafe actions are observed or when additional safety measures are needed.
•    Adhere to all Federal, State, Local, and JTI safety regulations.
•    Ensure all safety equipment is properly maintained and compliant with standards.
•    Maintain tools, equipment, and work areas in a clean and orderly condition

People management (if applicable):

  • Recruit, motivate and guide the professional development of the team reporting directly and indirectly to the incumbent.

Other (if applicable):

Manage various tasks and projects as they arise and upon manager’s request

Who Are Looking For-Requirements

Education: Associate degree with a mechanical or electrical focus. 

Work Experience: 5+ years of proven experience in industrial maintenance, preferably in a processing or manufacturing environment.

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Company

Japan Tobacco International

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