Account Manager, Associate Director

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.   The exceptional EY experience. It's yours to build.   EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.  

Our Sales & Strategic Pursuits function brings together business, sector and account knowledge along with EY competencies and solutions to meet unique client needs. The Sales & Strategic Pursuits Organization shapes and drives an integrated growth strategy across EY’s largest accounts, industry sectors, solutions and services, demonstrating and achieving market leadership through a client centric culture.

 

The opportunity

The Senior Account Manager works within our Sales Activation team and is responsible for working with the Global Client Service Partner (GCSP), Sales Leader, Sales Activation Leader and the Sales Executive (SE), where applicable, to drive account strategy and innovation, drive client relationship growth, accelerate sales and develop talent. The Account Manager ensures cross-service line and cross-geography team integration on our largest, most complex global accounts and that we deliver exceptional client service in all internal and external encounters.

 

Your key responsibilities

You will be responsible for managing one to two Global 360 or Focus Core accounts and will be expected to drive the key activities of EY’s Account Management Framework. You will work with the GCSP and SE to co-develop account strategy to develop and drive the global execution of account plans, facilitate service line planning activity, account integration, pursuit support and pipeline development with discipline and rigor. You’ll be expected to serve as a knowledge hub of the account(s), connecting the global team to EY growth drivers and client business issues. You will also be expected to have a strong understanding of the client business agenda and EY solutions to enable leveraging the global EY network to connect our clients to the right people. You will be focused on sales pipeline generation, relationship development and deal coaching within your account.

 

Skills and attributes for success

· Ability to influence leaders, impact sales excellence and drive account actions

· Ability to operate both internally and externally and on a local and global virtual basis to achieve results

· Work with minimum supervision, operating with agility, versatility and strong problem-solving ability

· Act as a key leader for strategic account activation

· Own the Assessment of Service Quality (ASQ) process by developing the plan, leading/attending interviews and driving action after the interviews and year-end follow up

· Strong communication skills, including coaching and facilitation

· Ability to establish credibility and trust

 

To qualify for the role, you must have

• 10-12 plus years of account management or similar relevant experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Effective influencing and relationship building skills with strong executive presence
• Excellent written, verbal, and presentation skills
• Strong attention to detail and sound organizational skills
• Ability to manage multiple priorities simultaneously
• Bachelor’s degree (emphasis in Marketing or Business preferred)

 

Ideally, you’ll also have

• Experience in delivering client-focused solutions based on customer needs
• Strong business/commercial acumen and an understanding of major industry sector trends
• Leadership, facilitation, coaching and mentoring skills
• Strategic thinking and analytical skills
• Change management and strong project management experience

 

What we look for

We are looking for individuals that have a strong business acumen and personal leadership. Innovative, creative thinkers who are strategic, collaborative and consultative and who can bring a fresh perspective that will thrive in this environment.

 

  What we offer   We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $123,600 to $259,600. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento)