Director of Data Analytics

OSA Posting Number 2025-15
SALARY RANGE (Grade 17) CSA225: $105,616.52/yr. -- $158,424.76/yr. (Commensurate with experience)

This position will be based out of the Boston, Lawrence, Brockton, Marlboro, or Chicopee OSA offices. Please indicate your geographical preference in office location when applying per the application instructions below.
The Office of State Auditor (OSA) serves as the chief accountability entity for the Massachusetts state government and its residents. OSA conducts audits of state entities and contractors to assess their performance and recommend improvements to enhance the effectiveness of government operations. In addition to ensuring that tax dollars are spent wisely, audits, reports, and investigations have also improved the performance of state governments. OSA has offices in Boston, Marlborough, Chicopee, and Brockton.

GENERAL STATEMENT OF DUTIES:
The Director of Data Analytics is the official responsible for the OSA Data Analytics Unit (DAU). The incumbent works closely across all OSA functions to ensure the delivery of timely, high-quality, reliable, and evidence-based insights that conform to the principles promulgated under the Generally Accepted Government Auditing Standards (GAGAS). The incumbent is also expected to exercise leadership in transformation, continually advancing DAU’s analytical capabilities and applying management best practices to shape a high-performing unit. Additionally, the incumbent must exhibit the ability to collaborate effectively and communicate persuasively.

SUPERVISION RECEIVED:
The Director of Data Analytics reports to the Chief Information Officer and may receive additional guidance from the Executive Deputy Auditor and his designees

DUTIES AND RESPONSIBILITIES:
• Develop an operational charter for the DAU.
• Plan, assign, direct, prioritize, supervise, augment, and review the work of DAU personnel across audit engagements, non-audit engagements, and discretionary/investment projects.
• Engage with the pre-planning and planning teams to proactively maximize opportunities for DAU involvement and shape analytical scope.
• Identify Commonwealth, open, purchased, and administrative data resources relevant to serving the OSA mission and implement appropriate acquisition/sustainment strategies.
• Ensure TeamMate+ appropriately, granularly, and accurately reflects all assignments and activities of DAU in each audit engagement.
• Ensure data reliability assessments, analytical scripts, and other relevant engagement artifacts are clear, complete, logical, reflect best practices, and can withstand independent peer reviews.
• Establish a standardized intake and governance process for discretionary/investment projects that clearly capture opportunities, product ownership, sponsor, scope, success criteria, timeline, and associated risks.
• Provide weekly management reports to senior OSA leadership with operational metrics and narratives on project status, team capacity, blockers, and risks.
• Establish a plan for continuity of operations to strengthen organizational resilience.
• Exercise empathy and emotional intelligence in managing DAU staff while ensuring performance accountability.
• Set performance expectations, formalize quarterly touchpoints, and develop annual evaluations for all DAU staff.
• Engage proactively with OSA leadership and establish rapport across teams to reinforce the importance of evidence-based insights and data-driven evaluations.
• Expand DAU’s capacity for evidence-driven foresight through the application of predictive and prescriptive modeling, including the use of machine learning techniques. This duty includes determining training/upskilling needs for DAU and non-DAU staff.
• Modernize analytical tech stack and standard operating procedures (SOP) using Azure GCC cloud infrastructure and services.
• Identify opportunities to pilot automations that enhance efficiency and consistency.
• Collaborate with the Chief Information Officer and the Office of Informati