Project Manager - Special Operations

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA.  Must bave the ability to be onsite quarterly at our Headquarters location in Lancaster, PA

 

This role is accountable to lead, manage, and execute complex special projects bringing expertise in a consultative and solution-based capacity. The role will lead with an end-to-end process perspective in mind and in an inclusive approach that includes all stakeholder to drive benefits realization, achieve strategic goals, and to drive on-time delivery of results. Incumbents will consider and drive opportunities for process efficiency, collaboration, and technology-based solutions resulting in reduced hand-offs, redundancy, and manual work. Responsible to facilitate the coordination of people and resources to execute and deliver projects within a specified time.

Responsibilities

• Collaborates with other departments on complex, large-scale strategic programs, products, or service offerings and initiatives that are significant in scope, complexity, and risk. Accountable to assess impact to operations and operational engagement.
• Leads work efforts associated with mergers and acquisitions in loan operations, creating transition plans, tasks, and accountability / milestone plans. Coordinates data scrub and data analytic activities. Establishes communication plans and leads periodic project status meetings, clearly communicating expectations to team members, stakeholders, and vendors. Ensures all activities are complete by project close-out, conducts lessons learned interviews with key stakeholders and documents / submits requirement artifacts in a timely manner.
• Defines project scope, objectives, and desired outcomes while adhering to a project budget. Reports on status, progress, and risks on a monthly basis.
• Accountable to coordinate people and resources to execute and deliver projects with the specified time frame, which may include internal and external resources. Responsibilities include assessing project risk and developing strategies/recommendations to mitigate those risks.
• Provides a sufficient level of support to department and other business units to solve problems or operational dilemmas and responds to requests or concerns as they arise. Helps to develop and maintain an understanding of the loan operations function within the organization. Supports the budget process as it relates to projects and special initiatives.

 

Additional Responsibilities

• Leads work effort for designated projects by studying relevant material for impact, assisting with process redesign and communicating changes to impacted parties.

Qualifications

Education

Bachelor's Degree or the equivalent experience. Specialty: operational management. (Required)

Experience

7 or more years experience in end-to-end loan operations procedures for commercial and/or consumer loans, including payment of fees, account reconciliation, disbursements, payments, collections, reporting, and payoff . (Required)

5 or more years operations management. (Preferred)

Knowledge, Skills, and Abilities

• Ability to effectively self-assign, task switch, and prioritize project(s)
• Critical thinking and customer-focused mindset
• Excellent attention to detail and ability to work quickly and accurately

 

 Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and re