Sr. Product UX/UI Designer

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Sr. Product UX/UI Designer

Overview:
We are looking for a UX/ UI Designer to work together with Product Management. This role will be joining the Mastercard Safety Net Team. Safety Net leverages the Mastercard network to identify and limit issuer and acquirer losses from large-scale fraud attacks—providing an secondary layer of defense independent from customer systems—with selective controls that can block transactions for issuers based on multiple criteria while also alerting acquirers of suspect transactions.
By monitoring the network on a global scale, Safety Net identifies and limits the impact of cyber attacks if customer or processor systems are breached—helping to minimize their financial and reputational impact.

Role:
Provides designs specifications for and develops new products and services or their components. Defines functional and technical requirements. Researches new technologies and competitive products to develop additional product ideas and enhancements. Performs launch-related activities associated with new or highly customized product implementations, including marketing/communication and collateral. Defines business and technical requirements and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms

Major Accountabilities:
• Participate in the development of new products and product enhancements
• Perform assigned tasks in the product development life cycle; areas of focus may include features, benefits, pricing, rules, and implementation guidelines
• Plan and conduct UX research user research with clients and internal stakeholders to inform the team's priorities as well as the UX design
Leverage user research and collaboration with Product and Engineering to develop design documentation such as wireframes
Develop prototypes, visual designs, and interaction specs that communicate the details of your designs throughout the organization
Contribute to the ongoing refinement of our UX Design System
• Provide information to the technology organization to assist in translating product requirements into technical specifications
• Work with engineers and QA to ensure our designs are implemented in the best way imaginable
Learn new software, processes, and skills as we scale and build a world class UX Team
• Contribute to the execution of the product marketing strategy including advertising, promotional and sales programs
• Support product launches and implementations
• Prepare various reports on the status of project components Education:
• Bachelor’s degree or equivalent work experience desirable

Knowledge / Experience:
• Experience payments industry and/or financial services experience
• Experience as a UX designer for enterprise web applications with a strong command of design best practices
• Leading meetings for diverse stakeholders with both technical and non-technical backgrounds
• Working with modern design and prototyping tools
• Experience with conducting UX Research
• Experience in Product Design with the Customer Experience in mind
• Broad knowledge of product development functions
• Preferred experience in project management


Skills Required:
• Understanding of product development concepts and practices across the product development life cycle
• Demonstrated ability to multi-task and manage a significant workload
• Advanced organization and project management skills
• Solid verbal and written communications skills
• Ability to understand, interpret and analyze financial information
• Ability to interact effectively at various organizational levels and to work collaboratively with internal and external business partners

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please c