Production Support Analyst, Lakehouse/SQL Server

Req ID: 75854 

Location: Tulsa -TUL 

Areas of Interest: Information Technology 

Pay Transparency Salary Range: Not Available 

Application Deadline: 02/28/2025

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary

At BOK Financial, our success starts with our incredible talent. Are you an experienced Technical Analyst IV who enjoys problem solving?  This is an opportunity to become involved in some major transformative projects and leverage new cutting- edge technology.  Bring your passion for technical support. It’s an exciting time to join us!

Job Description

The Technical Analyst IV is responsible for delivering superior services acting as a liaison between the line of business and IT with a focus on end user experience such as user interfacing, user flow, data flow, and/or other UI/UX strategies. Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Defining and performing analysis, design, programming, planning, implementation, and supporting of some of the most critical systems software and procedures with a focus on our long term technology road map which require technical and systems knowledge.  The Technical Analyst manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems.

Team Culture

Our mission is to empower our company, teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units.

How You'll Spend Your Time

• You will write business requirements including data retention specs, report definition, and data security requirements for complex projects.
• You will manage Requests for Information (RFI) / Request for Proposal (RFP) processes.
• You will contribute to the technology strategy and employ Information Technology Governance policies, architecture methodologies, and SOA Governance policies. You will define and conduct research which you will leverage for the development of multi-year technology roadmaps.  In this position you will identify technology gaps and present recommendations for remediation and act as project consultant across team’s project portfolio.
• You will design and execute Disaster Recovery processes.
• You will prioritize lines of business and/or Executive Funding Committee (EFC) projects and enhancement requests. This includes, creating business cases, participating in setting the strategy and vision for the line of business, and annual planning and estimating.
• You will develop and maintain critical vendor relationships.
• Mentors other analysts by providing oversight of projects or day to day support efforts.
• You will have advanced technical understanding of single application data flows across multiple applications, software and system integrations, RDBMS principles, tiered environments, Cloud environments, and well developed project management skills.

Education & Experience