Range USA is the leading indoor gun range and retail operator in the nation. We are motivated to provide the easiest and best customer service in the USA. We believe every member of our team contributes to our success and every single customer should have a great experience at our stores and online. Join us as we continue to grow throughout the nation. At Range USA, you have an opportunity to make a big difference in our mission.

POSITION DESCRIPTION:

Position Title: Certified Firearms Instructor Reports To: Store Leader

Classification: Part-Time/Non-Exempt/Hourly

EMPLOYEE BENEFITS:

Free Elite Membership (Unlimited Shooting) Industry Leading Online and Store Discounts Free Classes

Ability to Utilize Manufacturer Programs We Offer Paid Training

POSITION OVERVIEW:

This position is a significant piece of our commitment to the mission of Range USA to develop responsible gun owners by offering firearms, education, and a welcome environment for people of all experience levels. Instructors need to provide outstanding customer service that is dedicated to exceeding customer expectations through Range USA courses. Depending on your state, additional instructor certifications may be required to teach concealed carry classes.

This position requires a comprehensive knowledge of all types of firearms; appropriate shooting techniques and instruction methods; and the ability to perform inspection, and maintenance of firearms.

JOB DESCRIPTION:

• Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.
• Ensure an efficient and compliant range firearm rental process.
• Follow all Range USA developed curriculum in the classroom and on the range.
• Ensure all proper firearm safety standards and rules are followed at all times.
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Remain up to date on new products and industry news.
• Effectively operate Point of Sale system and serve as Sales Associate on the floor and maintain compliance with all involved government agencies, including 4473 and background check processes.
• Greet customers and facilitate the customer experience.

DESIRED SKILLS & EXPERIENCE:

Possess the following core values:

Curious

Passionate

Do It Right

Service

• High School Diploma or equivalent required.
• 1-2 years of instructing experience, preferably in a large group setting.
• USCCA or NRA Certified Pistol credentials.
• Must meet all applicable State certification requirements.
• Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
• Communicates with customers to ensure that they are satisfied and that their needs are being met.
• The responsibilities and essential duties performed by Range USA Firearms Instructors include, but are not limited to, the following:
  • Provide firearms training and qualification for students using Range USA developed curriculum.
  • Provide personal instruction to include remedial instruction.
  • Strong public speaking skills, approachable, and friendly demeanor
  • Follow lesson plans, training sessions, generate new students/customers.