Sr. Analyst, Contract Performance

Company

Navitus

About Us

Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ____________________________________________________We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.

Pay Range

USD $71,716.18 - USD $86,405.04 /Yr.

STAR Bonus % (At Risk Maximum)

5.00 - Salaried Non-Management except pharmacists

Work Schedule Description (e.g. M-F 8am to 5pm)

M-F 8am to 5pm

Remote Work Notification

ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

Overview

Due to growth, we are adding a Sr. Analyst, Contract Performance to our team.

 

The Sr. Analyst, Contract Performance is responsible for providing, gathering, monitoring and reporting on contractual guarantees for Navitus clients.  The Sr. Analyst will collaborate with all functional areas to establish the service performance guarantees being offered to prospective and current Navitus clients through the Request for Proposal (RFP) and renewal processes, respectively. An important aspect of this role includes the facilitation and coordination of communication with internal staff and external customers. The Sr. Analyst, Contract Performance will often work closely with the department manager and coordinators to support one another, while also completing other duties independently.

 

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team? 

• Prepare monthly finance accrual recommendations for review by Sr. Manager and support leaders as needed for monthly accrual meeting with Finance
• Responsible for maintaining and designing team SharePoint site and identifying opportunities for enhancements based on trending of team productivity and accomplishments to help ensure successful completion of team’s work and meeting Navitus’ strategic and business initiatives
• Accountable for data quality, completeness and accuracy in team workflow tools, including RFP/renewal deadlines and new client implementations
• Accountable for maintenance of frequently used resource documents on team SharePoint site, including performance guarantee library, FAQs, subject matter experts and standard performance guarantee contract exhibit
• Guide existing and train new contract performance analysts as well as inspire positive communication within the entire contract performance team to work together to achieve common goals
• Assist Contract Performance team with the Request for Proposal (RFP) process process which includes but is not limited to the following:
  • Review RFP requested performance guarantees
  • Compare to previously requested guarantees for consistency
  • Present findings to Contract Performance team
  • Perform outreach for departmental approval of performance guarantees
  • Consolidate responses and review with Contract Performance team
  • Deliver RFP response to Proposal team
  • Upon Client win notification, review service, network and/or rebate guarantees agreed to during the RFP process and notify operational areas
  • During contract negotiations, analyze contract redlines, perform outreach for departmental approval of any performance guarantee edits and prepare final recommendations
  • Upon contract execution notification, communicate final contract guarantees to operational areas prior to go-live
• Responsible for Performance Guarantee (PG) reporting which includes but is not limited to the following:
  • Monitor the collection of monthly, quarterly and annual service performance guarantee results from process owners
  • Identify, research and facilitate