Sr. Director, Benefits - 90303624 - Wilmington

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

This position is open to the following locations: Philadelphia, PA; Wilmington, DE; Washington, DC, Chicago, IL, Boston, MA, New York, NY, Los Angeles, CA

 

SUMMARY OF DUTIES:

The Sr Director, Benefits is responsible for overseeing the performance and operation of Amtrak’s benefit programs which are vital components of Amtrak’s Total Rewards strategy. Amtrak’s benefit programs include eligibility & enrollment, executive rewards, health & welfare, retirement and financial, leave and paid time off policies, reimbursement policies (education, adoption, surrogacy, pass rider…), accounts (commuter, dependent care, healthcare), and voluntary 
benefits and discount programs. This position is a senior advisor to the benefits staff and leads major benefits projects. Partners with leaders of Finance, Legal, EAP/PIER/Wellbeing, Compensation, and Labor Relations, and Union Representatives (JMAC)..

 

ESSENTIAL FUNCTIONS:

• Evaluates current plan designs and recommends strategies and/or alternatives that will effectively manage costs while attracting and retaining talent.
• Manages benefits team. Utilizes team expertise and develops team members.
• Provides expert consultation on program design and cost containment strategies; proposes new benefit plan options and/or new program designs.
• Oversee benefit administration processes and determine ways for improvement
• Partners with Finance to analyze employee benefits cost trends and drivers; prepares management reports and recommends solutions.
• Works with external benefits consultants,  trade groups, and union representatives (JMAC) to evaluate and cost potential changes to Amtrak’s benefits plans.
• Stays abreast of changes to new benefits legislation; assesses impact on benefit plans and advises management accordingly.
• Manages benefits vendors to ensure all services described in the contracts are provided in full, service delivery levels are exceeded, and vendor expertise is leveraged.
• Works closely with Procurement Department in benefit solicitation process which includes developing RFPs, evaluating proposals from vendors, and implementing new vendors when necessary.
• Manages all benefit communication material including open enrollment and new hire guides, and Summary Plan Descriptions 
• Works closely with Labor Relations to ensure benefit provisions in labor contracts are administered correctly.
• Handles day to day escalated complex employee benefit issues.
• Benchmark benefit programs

 

MINIMUM QUALIFICATIONS:

• Bachelors degree and/or combination of relevant benefits experience in health and welfare, retirement plans, and physical & financial wellbeing
• Experienced at employing health care cost containment strategies; understands utilization and plan analysis methodologies
• Excellent oral, written communication and presentation skills.
• Collaboration and teamwork skills
• Able to work effectively in a changing environment
• Able to create partnerships with key stakeholders

 

PREFERRED QUALIFICATIONS:

• Minimum of 13 years benefits experience in health and welfare, retirement plans, and physical & financial wellbeing
• CEBS, SHRM, MBA, Maste