Field CTO

Job Title: Field Chief Technology Officer (Field CTO)

Additional Job Title: VP, Pre-Sales

Location: US

Position Overview: Blue Yonder is looking for a highly skilled and forward-thinking Field Chief Technology Officer (Field CTO) to join our team. As a Field CTO, you will engage directly with C-level executives, leading strategic conversations to uncover customer pain points, design impactful strategies, and architect best-in-class solutions using Blue Yonder’s differentiated technologies. This role requires a unique combination of technical expertise, strategic thinking, operating knowledge of how rightly-curated supply chain and operations can drive competitive business advantage. Utilizingexceptional communication skills to drive customer success, build trust, and deliver tangible business outcomes are pre-requisites.

In this position, you will not only lead architectural engagements but also play a pivotal role in articulating the value of Blue Yonder’s platform, and solutions to both technical and business stakeholders. Your ability to tailor complex, AI-driven supply chain solutions to meet the unique needs of each customer will make you a trusted advisor and thought leader within both the company and the industry.

At Blue Yonder, we are committed to fostering a culture of innovation, collaboration, and excellence. As a Field CTO, you will be at the forefront of transformative supply chain technology, shaping the future of the industry while building meaningful relationships with some of the world’s most prominent companies.

Role & Responsibilities:

· Executive Engagement & Strategy:

o Engage directly with C-level executives and senior leaders to drive business & technology trends in their challenges, understand pain points, and uncover opportunities for transformation within their supply chain operations.

o Lead high-level architectural engagements, guiding customers through the process of understanding how Blue Yonder’s AI-driven solutions can optimize their supply chain operations and deliver value.

o Partner with Blue Yonder Data Science organization to envision and deliver AI-in-Operations through rapid prototyping with Predictive-AI, Generative-AI and Agentic frameworks, validating value-driven adoption, consumption and business outcomes

· Solution Architecture & Innovation:

o Architect best-in-class, scalable solutions by leveraging Blue Yonder’s technologies and industry best practices, ensuring that client needs are met with innovative, high-impact designs.

o Create high-level strategies that align with customer business objectives while demonstrating the tangible benefits of adopting Blue Yonder’s suite of solutions.

· Customer Trust & Relationship Building:

o Build and nurture long-term relationships with customers by consistently demonstrating expertise, understanding their business needs, and providing continuous guidance on how Blue Yonder's solutions can drive transformation and results.

o Leverage your expertise to cultivate customer trust and confidence in Blue Yonder as a true strategic partner.

· Value Communication & Thought Leadership:

o Effectively communicate the value of Blue Yonder’s supply chain solutions to both technical and business stakeholders, bridging the gap between technology and business outcomes.

o Serve as a thought leader in the supply chain technology space, advocating for Blue Yonder’s solutions at industry events, customer meetings, and thought leadership forums.

· Solution Implementation Best Practices:

o Advise on the implementation and integration of Blue Yonder solutions, ensuring adherence to best practices and driving optimal performance across customer environments.

o Collaborate with Blue Yonder’s internal teams (Sales, Engineering, Customer Success) to ensure alignment on project goals and successful solution deployment.

· Customer Success & Continuous Improvement:

o Monitor and drive customer success by continuously assessing their evolving needs and ensuring Blue Yonder’s solutions deliver on promised outcomes.

o Work closely with the customer success team to ensure the ongoing optimization and adoption of solutions, helping clients maximize their ROI.

· Cross-Functional Collaboration:

o Partner with internal teams, including sales, product management, and engineering, to help shape product development and ensure the solution aligns with customer and market requirements.

o Influence product and solution development by providing feedback from client engagements, identifying potential improvements or enhancements.

Qualifications:

· Experience:

o 10+ years of experience in sen