Lead Host

Lead Host | Salish Lodge & Spa


Let’s start off with the most important part - what’s in it for you:


The Perks
*Eligibility of perks is dependent upon job status
• Hourly Pay Range: $20.00
• Commuter/Parking Allowance
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)


Our Commitment to you:


“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

The Brass Tacks

• Leadshosts employed in the Food and Beverage Department. This includes scheduling, training, motivating employees daily
• Assist Food and Beverage Managers managing reservations and floor plans, especially for holidays.
• Facilitates sales/customer service/operations interface daily
• Supervises division activities, overseeing daily operations of all host activities in F&B outlets
• Ensures profitability, efficient operations and adherence to established safety and quality standards daily
• Inventories supplies, menus, paper, message pad etc.
• Responds to internal and external inquiries and complaints and maintainsfavorable team member and guest relations as needed
• Deals with guests’ challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers
• Assures that we exceed guest expectations by being responsive, engagedand following-through on all requests
• Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded
• Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediatelyand that the work area is in order and clean at all times
• You will consistently promote and live the values of Columbia Hospitality - Honesty, Inclusion, Respect, Creativity, Enthusiasm and Accountability

The Nitty Gritty

• Two to four years related experience and/or training
• Computer knowledge including Word, Excel, Outlook, and Squirrel POS is preferable
• Must be flexible and able to perform multiple tasks and work in stressful situations


Physical Requirements:

• Must be able to stand and walk throughout the shift
• Must be able to frequentlylift and carry up to 25 lbsat shoulder height.
• Must be able to perform simple grasping, fine manipulation, overhead reaching, and repetitive hand & arm movements frequently; and squeezing occasionally


Necessary State Food Handler’s License(s) Don’tmeet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusiveand authentic workplace, so if you’reexcited about this role but your past experiencedoesn’talign perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.


Where you’ll work:
Consistently ranked among the best small resorts in the world, the Salish Lodge & Spa overlooks the 268-foot Snoqualmie Falls. This iconic Pacific Northwest lodge has a world-renowned spa offering regionally inspired treatments, two restaurants providing a luxuriously comfortable and memorable dining experience, and award-winning wine list and a variety of nearby recreational activities. The resort is lo