Sales Manager

PURPOSE OF THE JOB

Manage and develop a portfolio of prospects based on the commercial strategy.

Organize a maximum of visits and offers with prospects to grow the business.

Manage the relationship and commercial activity with existing customers.

KEY ACCOUNTABILITIES

1. Business development

Developing a portfolio of prospects in coherence with the commercial strategy defined.

Core activities:

• Visit the assigned prospects regularly.
• Participate and elaborate proposals/offers and reply to tenders.
• Set up a sales plan to develop business with new prospects.
• Formulate recommendations to meet client needs.
• Carry on negotiations and proposals based on prospect’s activity information.

2. Clients Management

Execute client management in cooperation with the business development in such a way that the customer expectations are met and identify opportunities within services and solutions the company can offer.

Core activities:

• Visit regularly the assigned clients.
• Participate and elaborate proposals/offers and reply to tenders.
• Set up a sales plan and client evaluations and study current and future needs.
• Formulate recommendations to meet client needs.
• Carry on negotiations and set up and maintain contracts.
• Address any conflicts in case of complaints and/or customer dissatisfaction.

Knowledge/skills:

• Bachelor’s degree in commerce.
• Minimum of 3-5 years in account management.
• Excellent verbal and written communication skills in English and the language in which country the function resides.

Competences:

• Commercial ability.
• Customer orientation.
• Ability to empathize.
• Persuasiveness.