Kitchen Market Manager, Miami, FL

Gopuff is looking for a dedicated Kitchen Market Manager to support all daily activities associated within multiple Gopuff Kitchens within a market. Reporting to the Area Manager and working out of our kitchens alongside our fulfillment centers, you will create an enjoyable experience for our customers by providing prompt service, and quality food while maintaining a clean, safe and comfortable kitchen environment. As Kitchen Market Manager, your first and most important priority is to provide a positive experience for all of our customers and team. You will manage daily operations of two kitchens, where the main priority is delivering a quality product to our customers.

You Will:

• Plan, communicates and delegates responsibilities to Kitchen Team Members, in dual kitchens, to guarantee a positive and smooth flow of operations
• Cultivate and maintain a positive vibe within teams and kitchens
• Analyze business results and trends in your kitchens; prepare action plans to use your kitchen's food strengths and address areas of opportunity to ensure food service profitability.
• Build a repeatable process to attract and hire the best people to join Gopuff Kitchen.
• Create weekly schedules to meet the needs of the business while managing total labor dollars across your kitchens
• Maintain all kitchen menu items and recipes, and ensure all Kitchen Team Members are trained to prepare the entire menu to Gopuff Kitchen standards
• Ensure Gopuff Kitchens operate daily with the ability to offer all items on the menu 
• Follow health & safety standards and maintain a clean and organized kitchens
• Display a customer-first attitude by training and holding Kitchen Team Members accountable for delivering legendary customer service and top-notch food and beverage products
• Use existing tools to prioritize communications between the MFC and Gopuff Kitchens.
• Develop knowledge and awareness of current marketing programs, promotions, strategies, and programs; educate all team members
• Coach and guide Kitchen Team Members to attain operational goals
• Be an objective observer to identify problems, concerns and opportunities for operational improvement
• Lead Kitchen Team Members by conducting performance assessments, providing feedback and setting goals to improve team performance

You Have:

• 5+ years of supervisory food service and Kitchen Manager experience preferred
• 1+ years multi-unit experience preferred, but not required
• ServeSafe Certification
• 2+ years experience in food ordering and inventory management
• 2+ years experience using scheduling software and hiring/disciplinary action
• Must be available to work all shifts, weekends and holidays based on business needs

BenefitsWe want to help our employees stay safe and healthy! We offer comprehensive medical, dental, and vision insurance, optional FSAs and HSA plans, 401k, commuter benefits, supplemental employee, spouse and child life insurance to all eligible employees.*
We also offer*:-Gopuff employee discount-Career growth opportunities-Internal rewards programs-Annual performance appraisal and bonus-Equity program *Not applicable for contractors or temporary employees.
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.