Undocumented Student Resource Center Assistant (Temporary)

Salary and Benefits

Salary Range: $3,952.00 to $4,834.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be between $3,952.00 to $4,350.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick leave, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Classification

Student Services Professional IA

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

This is a full-time, temporary position through November 11, 2025 with the possibility of reappointment. The duration of the appointment cannot exceed one year from the date of hire. 

This Undocumented Student Resource Center Assistant position is a trainee position under the Student Services Professional (SSP) IA classification, an entry level classification in the SSP series. This position will serve in the trainee capacity that is not to exceed 12 months. Upon successful completion of training and satisfactory performance under the SSP IA classification, this position may, at the discretion of the appropriate administrator and based on university needs, evolve to the next classification level – SSP IB and be expected to perform similar duties with greater independence and under more limited supervision. Permanent status cannot be earned in a trainee position.

Under the close and direct supervision of the Director for Diversity & Inclusion Student Affinity Resource Centers (DISARC), the Undocumented Student Resource Center (USRC) Assistant assists in creating a safe and welcoming environment to promote academic success for our undocumented student population.  The incumbent will learn from and assist their supervisor on how to provide input for leadership, strategic planning and a collaborative environment with campus partners to provide easy access to resources which support the educational access, success, retention, and graduation of undocumented students.  In coordination with campus partners, the incumbent will assist with academic and personal guidance to undocumented students; campus educational programs, services and training specific for undocumented students; gathers feedback to implement best practices; assist in outreach activities to expand current services; and learn how to build and maintain partnerships with on- and off-campus resources. In close collaboration and direction from their supervisor, this position will learn how to provide leadership and guidance to the campus community regarding the undocumented student population. The incumbent provides input to their supervisor for the Undocumented Student Resource Center student programs in order to learn and assist with budget, planning, marketing, publicity and measurement of program effectiveness.

Responsibilities

Undocumented Student Success Center Development & Coordination:

• Assist to develop, lead, and implement programs and services that provide student support, advice and referrals related to various issues and challenges unique to undocumented students including the Dream US scholars. 
• Work closely with the supervisor to provide input for the assessments of student services and programs with the goals of assisting undocumented students to enrich their campus experience and enhance their academic success.
• Connect with CSU counterparts and Chancellor’s Office representatives to learn, review and assist in implementing regional and national best practices, as well as