Senior Maximo Applications Suite (MAS) Administrator

Senior Maximo Applications Suite (MAS) Administrator

*This job is eligible for relocation assistance to aid with the costs associated with moving to the Colorado Springs area

The Maximo team within the Information Technology department is hiring a Senior Maximo Applications Administrator for IBM Maximo Application Suite (MAS) Administration. In this position, you will provide system support for our water, gas, and electric utility operations. The work that you do is critical to maintaining the data integrity, reliability, compliance, and security of our Maximo System. Your curiosity, ability to solve complex problems, and desire to utilize and develop your technical skills will enable Operations to continually improve processes, identify cost savings, and address operational challenges through the effective use and implementation of our Maximo system.

You will be responsible for collaborating with enterprise customers to provide best practices, development, and implementation of Maximo solutions that increase efficiencies across the organization. The Maximo system you will support in this position is integrated with other enterprise systems, which comprise a complex set of hardware and software architectures. This includes but is not limited to industrial instrumentation, Geographic Information Systems (GIS), financial, procurement, supply chain, and other software solutions.

Key Focus Areas:

• Collaborate effectively, share ideas, and work towards common goals with utility operations, financial, procurement, and supply chain to support programs, projects, and initiatives using Maximo applications
• Provide Maximo technical support in User Management, Troubleshooting, Core Data Management, System Configuration, Reporting, Performance, Upgrade Planning, and Failure Recovery to minimize application downtime and increase reliability
• Support the development, testing, implementation, and troubleshooting of solutions within the Maximo Application framework and integrations to other enterprise systems to improve business processes and increase efficiency across the enterprise
• Provide Maximo reporting support using built-in Maximo and Power BI tools to meet enterprise business reporting needs as it relates to work and asset management
• Maintain, update, and troubleshoot configurations within the Maximo environment
• Train utility personnel in the use of Maximo functionality and best practices to ensure effective use of Maximo technologies
• Perform Maximo application patching, monitoring, and container management within the Red Hat OpenShift environment under established infrastructure and cybersecurity policies
• Support Colorado Springs Utilities Incident Command Center during emergency events with required Maximo workflows, reports, and data analysis as requested

Please note that the ability to work extended periods to provide operational readiness of the Maximo system will be a required aspect of this position.

Highly desired knowledge/skills/expertise include:

• Bachelor’s Degree in Computer Science, Management Information Systems, Logistics Management, or related; or equivalent combination of education and experience
• Five years of experience using directly related specialized analysis and design techniques
• A minimum of 4+ years of experience supporting IBM Maximo Enterprise Asset Management Software is highly desirable
• Maximo 7.6, 8.x, 9.x system configuration in Org Settings, Financials, Authorization, Start Centers, System Properties, Database Configuration, Application Designer, Domains, Workflow & Escalations, and Cron Tasks
• Maximo 7.6, 8.x, 9.x Logging and Troubleshooting to include logging, Maximo Management Interface (MMI), Kafka Configuration, and Integration Monitoring
• Building strong relationships, understanding others, and communicating effectively in a variety of social situations is essential
• Experience with Work order Module, Configuration module (Application Designer, Database Configuration, Escalation, Cron Task), Administration module (Organization, Calendars, Report Administration, Classification) 
• Experience with Assets, Chart of Accounts, Maximo Integration framework, Inventory, Planning (job plans and safety plans), preventive maintenance, purchasing (PR, PO, receiving, companies), and Resources (persons, crafts, and labor codes)
• Basic skills in Red Hat products (OpenShift and Enterprise Linux), programming/scripting languages (Java, Python, and PowerShell), and databases (Oracle, SQL Server, and MongoDB)

The military job codes/duty codes most closely related to this role are: , 25A, 25B, 25D, 25U, 25Z, 250N, 251A, 254A, 255N, 255S, 255Z 17C0, 17D1, 17D2, 17DX, 33S1, 33S2, 33S4, 33SX 6420, 6423, 6425, 6427, IT