Global Communications Specialist - Temp

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Job Summary:

Are you passionate about empowering a global marketing organization to achieve its highest potential? We are seeking a Global Communications Specialist to organize and optimize processes, tools, and cross-functional collaboration within our Global Marketing and Communications team. 

In this role, you will play a key part in enabling efficiency and alignment by establishing best practices, managing agency partnerships, serving as a project manager on critical initiatives, overseeing core departmental tools, and ensuring seamless information sharing. 

To be successful in this role, you will need to be a self-starter, problem solver, detail-oriented, collaborative, and eager to equip the Global Marketing team with the ways of working and systems they need to succeed.

Project Management

• Serve as a project manager for critical departmental initiatives.
• Develop, manage, distribute and maintain project schedules.  Track progress against planned schedules; identify and communicate risks.
• Set up project templates as needed for consistent project management across all departmental projects. 

Departmental organization & best practices

• Organizes and runs all Global Comms cross-functional meetings (reoccurring PA meetings, regional MarComs, etc.).
  • Work with Global Comms to prepare agendas prior to the meetings. 
  • Take meeting minutes (including global and regional feedback and decisions) and action items and distribute to the working teams along with agreed upon decisions, action and follow-up items.
• Identify areas of opportunity for best practices, protocols, and standards within the Global Marketing department.
• Develop standardized rulebooks (i.e. approaches for style of various designs) for the team to work within.

Agency Management

• Owns new agency onboarding process:
  • Training of marketing personnel;
  • Trains new agencies on CVI’s ways of working;
  • Distributing package of forms to be completed by new agencies;
  • Partner with Accounts Payable to set up vendors; and
  • Organization & storage of all paperwork (NDAs, MSAs, AP forms, etc.).
• Manage agency bench and associated tracker including identifying and vetting potential agency partners. 
• Identifies, conducts RFP process, and appoints new agencies as needed.

Ownership of core departmental tools

• Identifies tools that solve the needs of the Global Marketing team.
• Facilitates the approval of new tools through the IT and QA intake/validation processes.
• Manages all current tools, including licenses, renewals:
  • DAM
  • Smartsheets
  • iLearn
• Point of contact for departmental queries on how tools works.
• Proactively communicates relevant tool updates to the team.
• Monitors existing tools for utilization compliance. 
• Conducts CVI employee training as necessary for tools, including developing training materials as appropriate.
• For cross-organizational tools, such as eLearning and Project Management, serve as a Global Marketing representative on task force teams, identifying and representing the needs of the Global Marketing department.

Information gathering and sharing

• Responsible for maintaining the department’s intranet sections, ensuring it remains up-to-date.
• Ensures all eLearning content is up-to-date.
• Conducts internet and industry research as needed for the team.