Senior Director, Industry Advisor - HLS

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About the RoleWe are seeking a visionary and experienced Industry Advisor to the Pharma+ accounts.  This individual will have a beginner’s mindset to approach growth in Pharma for Salesforce, deeply understand Pharma and adjacent industries like distributors, animal health, CROs, and other Pharma adjacent business models in life sciences.  This person would be responsible for partnering with sales, product, professional services, partners, etc. to drive growth strategies around our key Pharma+ accounts in both the Enterprise and Commercial space.  The primary responsibility of this individual is driving cross-functional growth strategies aligned with Sales leaders, deal acceleration with customer-facing engagements, and support thought leadership and industry events along with our global counterparts in the LS COE.The ideal candidate will work cross-functionally, build trust quickly with Sales and other Healthcare & Life Science (HLS) leaders, have great executive presence and a strong network across the industry. This person must be senior enough to present to any level within Salesforce or a customer organization but must be resilient and willing to get the work done with a start-up mentality.Key Responsibilities

• Customer & Event Engagements:
  • Work directly with key clients across the HLS business, bringing strong industry understanding, structured problem solving, strategic clarity, executive presence (verbal and written) and create pathways forward to deliver growth
  • Represent Salesforce at key industry events, identifying new growth opportunities and building relationships with key industry stakeholders
• Direction for Industry Solutions & Growth Strategy:
  • Serve as a co-lead of our Industry Councils, executing towards key deliverables, such as our Operating Plan, Industry North Star, and Market Imperatives, designed to align our cross functional partners in the business to meet our business objectives.
  • Influence industry solutions creation to help educate and enable sales, pre-sales, and customer success teams so they can speak the customer’s language.
• Credible, Inspiring, & Relevant Industry Thought Leadership:
  • Analyze internal and external data, analysts’ reports and more to create points of view on market trends, performance, risks and opportunities. This work informs how Salesforce will navigate headwinds, prioritize solutions in the market, and position capabilities with clients. It is also the fuel for thought leadership externally to build market credibility.

Key Activities
- [-] Co-lead the industry council and drive cross-functional growth outcomes
- [-] Prioritize key accounts and customer relationships to remove friction from deal cycles and drive trust, relevance, and credibility with customers at the VP+/C-Suite level
- [-] Partner cross-functionally on relevant content for events, marketing materials, and partner GTM activities
- [-] Support partner & sales enablement content creation & activities
- [-] Support market-ready solution direction & growth strategy execution
- [-] Represent Salesforce at industry events, building relationships and growing the brand

• Experience/Skills Required:
  • Minimum 10 years combined Sales, Leadership, Product Marketing, Sales Enablement, Operations and/or similar functions at Dir+, VP, or C-Suite Level in Fortune 500 enterprise software vendor, credible professional services firm, or iconic and respected Pharma company
  • Deep Pharma expertise with a point of view of sub-verticals
  • Experience with deploying or using Salesforce with a hardworking vision for how we can change the industry in the age of AI
  • Consistent record of building and running robust teams
  • Outstanding written, verbal communication, presentation skills in front of audiences ranging from small executive meetings to very large keynote presentations
  • Self-starter with ability to multitask in the