Senior Systems Field Engineer - Global Hawk Shelters (GUAM)

Date Posted:

2025-03-18

Country:

United States of America

Location:

RAL99: RTN Remote, Alabama

Position Role Type:

Onsite

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression.  We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.  Our team solves tough, meaningful problems that create a safer, more secure world.

Raytheon is seeking a Senior Systems Field Engineer to support the Global Hawk (GH) program. In this role, you will be responsible for providing both field and software engineering support. Your key tasks will include:

• Working with the Global Hawk Launch / Recovery Element to install hardware and software.
• Checking out and debugging hardware and software systems.
• Designing and developing solutions to problems identified during installation, checkout, and usage, or through system analysis.

This position requires a blend of hands-on technical skills, problem-solving abilities, and the capacity to work in a field environment. Your contributions will be critical to ensuring the effective deployment and operation of the Global Hawk systems.

You will work with a small team to maintain integrated ground segment equipment during flight tests. The team also typically deploys to Japan for 5 months each year and will eventually (date to be determined) permanently relocate from Guam to Japan. This role will permanently relocate to Yokota Air Base, Japan as soon as the customer directs.

This Accompanied position will be onsite in Guam at Andersen Air Force Base for an international assignment with additional compensation.

This role requires flexibility, as you may need to work a non-standard work week, including overtime, weekends, and shift work, to support customer tasking. Additionally, you should be prepared for both CONUS (Continental United States) and OCONUS (Outside Continental United States) travel as needed to fulfill the requirements of the position.

What You Will Do

• Conducting multidisciplinary research and collaborating with equipment designers in the planning, design, development, and utilization of electronic data processing systems for fielded operational software.
• Determining root causes of issues, developing, designing, and implementing solutions, or coordinating with customer and plant engineers to resolve these issues.
• Interfacing with customers to address short-term and long-term technical, operational, mission-related, and deployment requirements.
• Determining end-user needs by analyzing system capabilities to resolve problems related to program intent, output requirements, and input data acquisition.
• Ensuring that hardware and software standards are met.
• Developing, coordinating, and implementing plans to achieve customer requirements.
• Analyzing system performance against technical requirements.
• Researching and making recommendations for hardware and software improvements.
• Designing and implementing LAN/WAN configurations to support site-specific customer requirements.
• Resolving technical problems and issues according to product specifications and engineering data to recommend repair and sustainment of the Launch/Recovery Element (LRE).
• Performing maintenance and upgrades, as well as troubleshooting problems.
• Troubleshooting industry-standard IT systems, as well as program-specific hardware, software, and procedures.
• Working closely with customer representatives to provide status updates and integrate customer changes.

This comprehensive set of tasks ensures that the Global Hawk program operates efficiently and meets all technical and operational requirements.

Employment is contingent upon meeting all medical requirements for overseas assignment including comprehensive post-offer medical examination.   

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience.
• Experience with hardware / software maintenance/troubleshooting / design skills for UNIX systems.
• Experience on SUN and/or SGI workstations (or equivalent UNIX platform), Ethernet networks (Fast / Giga), routers and switches.
• Knowledge of networking (servers / hubs / switches / routers) and TCP / IP.
• Active and transferable U.S. government issued Secret security clearance is required prior to start date. 
• U.S. citizenship is required, as only U.S. citizens are eligible for