Quality Team Lead, 2nd Shift

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

YOUR ROLE

Responsible for the development, implementation, and maintenance of a corporate quality control system for the contract site. Responsible for maintaining training records and documentation for assigned associates. Provide direction to all management and floor employees to ensure quality systems are maintained and followed. Maintain internal auditing to ISO requirements and upkeep of the company’s quality management system. Distribute work assignments to hourly associates. Models and acts in accordance with guiding principles and core values.

WHAT ARE YOU GOING TO DO?

• Accountable for directing daily random and targeted inspections in all areas of the distribution center to ensure compliance to customer requirements and specifications.
• Review daily inspection data, update records, and generate daily reports.
• Archiving daily inspection and defect records. 
• Identify, accurately document, and report all inspection, non-conformance, and rework results.  Provide accurate, legible, and complete documentation.
• Immediately communicate all inspection sample non-conformities to department management for prompt corrective action and re-work. 
• Direct and perform ad hoc customer inspections as requested by the customer and Quality Control management.
• Ensure compliance by department associates with all established inspection procedures and safety requirements. 
• Maintain a professional, helpful attitude in dealings with co-workers, management, and the customer representatives. 
• Identify and report problems in a timely manner.
• Responsible for additional tasks as assigned to meet or exceed the expectations of customer snd management based on fluid business requirements. 
• Maintain and monitor product quarantine locations. 
• Ensure compliance with the company’s quality policies, procedures and guidelines. Escalate to management if non-compliancy exists.
• Responsible for administrative activities, development/monitoring of KPI’s and implementing continuous improvement opportunities.
• Create and implement cost savings through LEAN initiatives.
• Be a contributing member on any special projects (I.E Kaizen, Shortage, Efficiency or Quality projects) as defined by the operations manager and or general manager.
• Highlight any areas of non-conformity and implement relevant corrective action and process improvements.
• Perform other duties as assigned.

 

WHAT ARE WE LOOKING FOR?

• Ability to allocate work assignments to internal auditors.  Monitor their performance and balance the workload.  Report to supervisors and managers for any issues or concerns.
• Capable of communicating and interacting effectively with associates of multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from management, suppliers and customer service representatives.
• Computer literate. Advanced proficiency in Microsoft Office (Word, Excel, Power Point, Outlook), internet, web-based and job specific related software applications.
• Strong problem-solving skills with the ability to think and respond quickly to changing priorities. Effective planning and organizational skills. Ability to work independently, completing assigned work tasks with a minimal amount of supervision.
• Responds promptly and professionally to customer needs and solicits customer feedback to improve performance.
• Ability to develop and document processes and procedures.
• Ability to work well in a team environment, collaborate with internal and external resources to include working with the customer on improvements to enhance the quality program development.
• High degree of integrity and the ability to maintain