Patient Access Associate - Central Scheduling/Financial Clearance (FT; Days) - LCMC Health Westpark Campus

Your job is more than a job.

Be the voice that helps patients feel prepared! 

 

As a Patient Access Associate in Central Scheduling & Financial Clearance, you connect with patients before their visit—scheduling appointments, verifying insurance, and helping them understand what to expect financially. Your work ensures fewer surprises, smoother visits, and a better experience for patients and care teams alike. 

You’re a key link between patients, providers, and payers, bringing clarity, accuracy, and empathy to every interaction. 

What You’ll Do: 

• Schedule and coordinate patient appointments across clinic and hospital services 

• Verify insurance eligibility and obtain authorizations as needed 

• Review and confirm demographic and financial information 

• Explain financial responsibility, estimates, and payment options 

• Assist patients with financial assistance or referrals when appropriate 

• Communicate with clinical teams to ensure visits are financially cleared 

What You Bring: 

• Strong customer service and communication skills 

• Attention to detail and comfort working with insurance and financial data 

• Ability to explain complex information in a clear, patient-friendly way 

Minimum Requirement: 

• High School Diploma or GED (or equivalent experience) 

 

Make a difference - one patient at a time! 

WORK SHIFT:

Days (United States of America)

LCMC Health is a community. 

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

About University Medical Center

University Medical Center, a world class academic medical center in LCMC Health’s incredible community of care, is the largest medical training center for healthcare professionals in Louisiana and has long served as the region’s safety net hospital for poor and underserved communities for 300+. Learn more about University Medical Center’s legacy and our vision of becoming the epicenter of medical care, education, and research.

Your extras

• Deliver healthcare with heart. 
• Give people a reason to smile. 
• Put a little love in your work. 
• Be honest and real, but with compassion.  
• Bring some lagniappe into everything you do. 
• Forget one-size-fits-all, think one-of-a-kind care. 
• See opportunities, not problems – it’s all about perspective. 
• Cheerlead ideas, differences, and each other. 
• Love what makes you, you - because we do

You are welcome here. 

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities.  LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

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