Customer Experience Rep I (Service)

Job Name: Customer Experience Rep I (Service)

General information

Location: Oak Park Heights, MN Date: 13-Jun-2025 Company: Andersen Corporation Posting City: Oak Park Heights, MN Ref #: 8281 Job Category: Call Center Posting City: Oak Park Heights State: MN

Description & Requirements

ANDERSEN CORPORATION SUMMARY:

At Andersen, we pride ourselves on our core values of Humility, Ownership, Meaningful connection, and Expertise - HOME. Headquartered in Bayport, Minnesota, Andersen Corporation is the largest window and door manufacturer in North America. We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. 
In 2024, we were recognized as one of Newsweek’s America’s Greatest Workplaces for Women and Newsweek’s Most Trustworthy Companies in America. Earning the 2024 ENERGY STAR Partner of the Year—Sustained Excellence Award, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference at Andersen.

ANDERSEN CORPORATION SUMMARY:

At Andersen, we pride ourselves on our core values of Excellence, Integrity, Innovation, Partnership and being a leader in Corporate Citizenship. Headquartered in Bayport, Minn., Andersen Corporation is the largest window and door manufacturer in North America. Newsweek recognized Andersen as one of “2023 America’s Greatest Workplaces.”

We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. Andersen embraces our nine Employee Resource Networks to celebrate our differences and to champion diversity. We are named as a Forbes “Best Employer for Diversity 2022.”

POSITION SUMMARY: 

The Homeowners Service Team at Andersen Windows is looking for dynamic, motivated, individuals with diverse opinions, beliefs and cultures who are interested in pursuing an opportunity in customer service.

This opportunity will involve a mix of onsite and digital training.

On-site training will be required for the first 4-6 months. This opportunity can evolve into a remote position where the Customer Experience Representative can work from home if performance standards are met. This position will have occasional office days for meetings and training opportunities.

 

PRIMARY RESPONSIBILITIES:

·                  Communicate with customers primarily via inbound/outb