Managing Director, Transfer Agency Services – Hybrid

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Managing Director, Transfer Agency Services – Hybrid

Locations: Denver CO, Dallas TX, Boston MA, Chicago IL, Kansas City MO, Miami FL, Dublin OH, and New York NY | Hybrid

Get To Know The Team: The Managing Director serves as a transformational leader providing best in class service to our expanding retail alternatives transfer agency business. They should have strong understanding of the retail alternatives business with a focus on managing existing complex relationships, supporting new business initiatives, and driving innovative solutions to support our clients’ capital raising capabilities. They should also possess a strong technological background and understand Fund Administration Services in the Hedge Fund and Private Markets industry. This role requires a high level of ownership, effective collaboration with various stakeholders, a proven track record in the industry, and a commitment to promoting diversity. 

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: RRSP Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do: 

Technological Leadership: 

• Demonstrate a deep understanding of technology, staying abreast of industry trends and advancements. 
• Drive technological innovation within Transfer Agent Services to enhance efficiency and effectiveness. 

Transfer Agent Expertise: 

• Possess a solid understanding of Transfer Agent Services in Retail Alternative and Traditional spaces
• Provide strategic guidance to ensure the highest quality of service delivery. 

Transformational Leadership:  

• Lead and inspire teams to achieve organizational goals, acting as a catalyst for positive change. 
• Foster a collaborative environment that encourages cross-functional teamwork. 

Stakeholder Collaboration: 

• Work closely with stakeholders in the accounting department, various technology departments, and the sales group to ensure seamless operations. 
• Facilitate effective communication and collaboration across departments. 

Ownership and Accountability: 

• Exhibit a high degree of ownership and accountability for the success of Fund

​Administration Services. 

• Implement best practices to maintain and improve service quality. 

Diversity and Inclusion: 

• Promote a culture of diversity and inclusion within the organization. 
• Implement initiatives to enhance diversity in the workforce and create an inclusive work environment. 

Remote Hybrid Work:  

• Align with the organization's policy on remote hybrid work, adapting to changes and promoting a flexible work culture. 
• Effectively manage and lead remote teams. 

What You Will Bring: 

• Proven experience in Financial Services Operations
• Strong technological acumen and passion for leveraging technology to drive business success. 
• Exceptional leadership skills with a focus on transformational leadership. 
• Ability to collaborate effectively with stakeholders from various departments. 
• Track record of achievi