Talent Acquisition Leader

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The role of Talent Acquisition Leader is a tremendous opportunity to join Kyndryl in a position where you can have a huge impact on the business and see directly the difference that you can make. You will join a team of Talent Acquisition Leaders that support a combination of markets and business practices all forming part of the Talent Acquisition Centre of excellence.

This role will be a challenging but richly rewarding role for someone who is motivated by transformation and drives demonstrable change and improvements at real pace. If you are motivated by the desire to do better than the day before, ambitious to stretch the art of the possible and courageous to challenge the status quo then this could be the opportunity that you have been looking for.

The strategic Talent Acquisition Leader (STAL) is responsible for driving high-quality and efficient hiring outcomes across Early Careers and professional recruitment. They strive to bring innovation, competitiveness, and high caliber experience within Kyndryl’s hiring process - thus directing contributing towards Kyndryl’s employment brand.

The STAL does this by creating and owning country specific Talent acquisition strategy to fulfill hiring demand in an agile, fast, data driven and empathetic manner. The STAL communicates the strategies to ensure demand fulfillment alignment, supports planning of hiring campaign and drives key TA performance metrics and objectives for the region. They play a crucial role in executing overall recruiting and sourcing strategies, monitoring TA performance, identifying enablement needs, and analyzing reporting to proactively manage issues and drive continuous improvement.

Essential Skills, Duties & Responsibilities: 

• Partnership and Accountability: Collaborating closely with the RPO team to ensure adherence to SLAs, KPIs, and data-driven accountability, serving as the primary escalation point between RPO and the business. Holding RPO accountable to outcomes as per SLA and KPIs

• Business Partner: Acting as the key Go-to-Person, SME and functional collaborator for business leaders to partner with for their hiring and business growth plans.

• Data Analysis and Action: Analyzing recruiting life cycle data and hiring metrics daily to identify and address challenges promptly with RPO teams, hiring managers, leaders, and TA teams.

• Business Reporting and Reviews: Conducting weekly cadence calls for each business line to review open roles, identify gaps in RPO delivery or business support, and facilitate necessary actions or escalations.

• Process Improvement and TA Compliance: Working closely with RPO and Compliance teams to address process-related challenges and communicate for enhanced processes.

• Best Practice Reviews: Reviewing hiring best practices during business cadence calls and proposing enhancements to processes, tools, and platforms.

• Agency Engagement and Performance Monitoring: Engaging agencies as per Kyndryl process. Monitoring and evaluating the performance recruiting agencies. Working with Procurement teams as necessary for managing agencies.

• Enablement and Coaching: Providing regular enablement and coaching to Hiring Managers on hiring best practices, market trends, and competition to expedite decision-making.

• Stakeholder Collaboration: Working with business, Workforce solutions, vendors, HR Teams, Legal teams, process and compliance, HR Tech and procurement teams on regular basis.

• Meeting Participation: Attending relevant HR and business meetings to provide recruiting updates and collaborate on strategic initiatives.

• Global Collaboration: Collaborating with global teams on process changes, enablement and communication management for any process, people or tools related changes.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to growing your career, from Junior Administrator to Architect.  We have training and upskilling programs that you find any