Retail Food & Beverage Manager - Walter E Washington Convention Center

Job Description

The Food Retail Brand Location Manager, located at the Walter E Washington Convention Center is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes.  Oversees and manages dining operations where customers order prepared food from a menu. 

COMPENSATION: The salary range for this position ranges from $68,000 to $72,000, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting. 
If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. 

Job Responsibilities

• Leverages Aramark's coaching model to engage and develop team members to their fullest potential 
• Ensures individual and team performance meets objectives and client expectations 
• Ensures safety and sanitation standards in all operations 
• Maintains effective client and customer rapport for mutually beneficial business relationships 
• Identifies client needs and communicates operational progress 
• Ensures the completion and maintenance of profit and loss statements 
• Deliver client and company financial targets 
• Adopts all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins 
• Creates value through efficient operations, appropriate cost controls, and profit management 
• Complies with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives 
• Ensures entire team is trained and able to execute 
• Supervises team regarding production, quality and control 
• Maintains a safe and healthy environment for clients, customers and employees 
• Primarily responsible for food service at an assigned retail food location 
• Assists manger in establishing and maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development 
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met 
• Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases 
• Assists in location forecast and accounting 
• Conducts period inventory; performs other functions such as maintaining records to comply with ARAMARK, government and accrediting agency standards 
• Coordinates activities with other internal departments 
• Interfaces with vendors and key service users within client organization 
• Manages Front of House (Cafeteria, Food Court, Quick Service) dining operations 
• Develops and implements retail services plans to improve service, quality and profitability of service areas   
• Maintain effective working relationships with other departments to provide a unified retail experience for customers   

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.    

Qualifications

• Requires at least 4 years of experience 

• Requires 1-3 years of experience in a management role  

• Previous experience in retail required  

• Requires a bachelor’s degree or equivalent experience 

• Strong communication skills   

• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.  

• Must be able to stand for extended periods of time  

• Ability to demonstrate excellent customer service using Arama