Network Field Technician - Tier I

OUR COMPANY: 

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.   

We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.  

WHAT YOU WILL DO: 

The Network Technician will support the Project Management and Network Engineering team to carry out a best-in-class service in the deployment of networking hardware for Global customers. 

 
This position will require extensive travel to various customer sites around the globe. 

 

KEY RESPONSIBILITIES: 

• Installing network hardware, components and cabling 

• Trouble shooting and resolving issues with network cabling, copper and fiber. 

• Inspecting and testing copper and fiber optic lines to ensure they adhere to industry standards. 

• Ability to rack and stack networking hardware within onsite and off-site racks in accordance with requirements 

• Ability to provide technical support through various means of communication 

• Collaborate easily with network engineers and project managers 

• Assisting network engineers with network design, implementation and problem resolution 

• Be able to cable networking rooms and racks to data center cabling requirements and standards 

• Be able to terminate and complete grounding to customer specifications 

• Create site survey reports on MDF and IDF readiness including power & cooling and rack status. 

• Perform both Pre and Post Wi-Fi surveys using industry standard software and equipment. 

• Meet quality, productivity, turnaround time and other expectations 

• Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder. 

• The job description should not be regarded as restrictive or definitive but as a broad guide to the demands of the position. 

 

 

ESSENTIAL CRITERIA: 

• Good experience of networking hardware – routers, servers, switches, PDU’s, copper and fiber optic cabling. 

• Hands on experience with major manufactures of routers, switches and wireless. 

• Excellent organizational, interpersonal, time management, written and oral communication skills. 

• Ability to read technical network diagrams, schematics and port maps 

• Ability to interpret rack build layouts and bills of materials 

• Previous experience in a similar role 

• Good understanding of networking concepts and a desire to build skills in this area 

• Candidate must be able to lift to 50 pounds 

• Excellent analytical, problem-solving skills and strong attention to detail. 

• Ability to diagnose basic technical problems and find the root cause. 

• Ability to work in fast paced dynamic environment 

• Previous years’ experience in Network Engineering Deployments for large-scale networks in a corporate environment. 

• Must be available to work outside of normal business hours 

• Must be available to travel to various customer sites globally  

 

DESIRABLE CRITERIA: