Area Administrative Manager

JOB SUMMARY

Responsible for meeting or exceeding assigned monthly metric quotas.  Responsible to recruit, monitor, train and develop a team of Administrative Support Specialists.  Also provides administrative support to sales, service and contract billing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitor all Sales Orders to completion
• Review and post update all unpaid transactions
• Provide Training and mentoring of assigned personnel
• Address any A/R issues that arise during transaction processing
• Respond to customer service questions
• Support Regional Sales and Service Managers
• Handle Escalated Requests
• Adheres to all safety precautions and follow all safety requirements to properly complete job tasks
• Performs other job-related duties as assigned

MANAGEMENT AND SUPERVISORY RESPONSIBILITY

• Typically reports to: Regional Administrative Manager
• Job is directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management). Job title example(s) of employees directly supervised:  Administrative Contract Billing Specialist, Administrative Data Collection Specialist, Administrative Transaction Specialist

JOB QUALIFICATIONS / SKILLS REQUIREMENTS

• Strong attention to detail, with ability to handle a large volume of work at a fast pace.
• Ability to lead a team with solid strategic and tactical direction
• Ability to effectively communicate, both in writing and verbally, across all levels of the organization as well as customers, vendors and suppliers in a clear and concise manner
• Ability to adapt and lead change
• Must be able to manage multiple priorities while meeting assigned deadlines
• Must exercise strong decision making
• Ability to use Microsoft office suite programs

EDUCATION AND EXPERIENCE REQUIREMENTS

• High School Diploma or equivalent preferred
• Minimum of two years in an administrative supervisory role.

WORKING CONDITIONS

•  Regular business hours. Some additional hours may be required.
• Travel requirements: Up to 25%
• Climate controlled office environment during normal business hours.

PHYSICAL REQUIREMENTS

Sitting

Up to 8 hour(s) a day

Lifting

Up to 0 hour(s) a day

Walking

Up to 1 hour(s) a day

Pushing/ Pulling

Up to 0 hour(s) a day

Standing

Up to 1 hour(s) a day

Climbing

Up to 0 hour(s) a day

Bending/ Squatting/Stooping

Up to 0 hour(s) a day

Stairs

Up to 0 hour(s) a day

Reaching

Up to 0 hour(s) a day

Ladder

Up to 0 hour(s) a day

Balancing

Up to 0 hour(s) a day

Step stool

Up to 0 hour(s) a day

Twisting

Up to 0 hour(s) a day

Excessive heat exposure

Up to 0 hour(s) a day

Crawling

Up to 0 hour(s) a day

Excessive cold exposure

Up to 0 hour(s) a day

Hands in water

Up to 0 hour(s) a day

Dust exposure

Up to 0 hour(s) a day

Kneeling

Up to 0 hour(s) a day

Loud noise exposure

Up to 0 hour(s) a day

Data Entry/Typing

Up to 0 hour(s) a day

Humidity exposure

Up to 0 hour(s) a day

Unusual hearting or vison demands