Childcare Operations Assistant-ZR_24974_JOB

This is a remote position.

Highlights:

• Schedule: Mon-Fri, 8:00 AM – 5:00 PM EST with 1 hour unpaid break
  
• 40 hours / week
  

We’re looking for a highly organized, detail-obsessed Childcare Operations Assistant to join our growing team. This behind-the-scenes position plays a vital role in supporting our sitter and nanny vetting process. You’ll be responsible for conducting reference checks, managing onboarding steps, refining caregiver profiles, and handling various administrative tasks to support our client-facing staff.

Key Responsibilities:

• Conduct phone-based reference checks for sitters and nannies in a professional and efficient manner
  
• Manage and track onboarding documents and hiring-related forms
  
• Review and polish caregiver profiles to ensure they’re client-ready (accurate, complete, and compelling)
  
• Maintain organized records and contribute to internal admin processes
  
• Provide ongoing administrative support to our placement and operations teams
  
• Contribute ideas to improve efficiency, workflows, and overall candidate experience
  

• Experience in a nanny agency, childcare staffing firm, or early childhood-related organization
  
• Exceptional written and verbal communication skills — grammar-obsessed and professional tone
  
• A warm, upbeat, and team-oriented personality that brings positivity to the work environment
  
• Strong attention to detail and a knack for staying organized in a fast-paced setting
  
• Comfortable with onboarding processes, hiring paperwork, and profile editing
  
• A solutions-oriented mindset — someone who takes initiative and enjoys refining processes
  
• Proficiency with Gmail, Google Drive, and common admin tools (familiarity with Enginehire is a plus)
  
• Availability to work part-time hours during business hours in the Eastern Time Zone
  

Ideal Candidate Traits:

• You care deeply about doing things the rig