Assistant Communications & Public Engagement Director -Strategic Hub for Outreach and Production

Pay Range: $140,000 - $155,000 annually

Job Posting Closing on: Monday, January 5, 2026 📅

Workdays & Hours: Monday- Friday 8am - 5pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

The Assistant Director for the Communications & Public Engagement Department will lead SHOP (Strategic Hub for Outreach and Production) and reports directly to the Chief Communications Officer, assisting in the management, planning, oversight and operations of SHOP in a fast-paced, client-focused environment.

Minimum Qualifications:

• Valid Texas Driver's License
• Bachelor’s degree from an accredited college or university with major course work in public administration, business administration, public relations, journalism, social sciences, marketing or a related field and six (6) years of increasingly responsible experience, including three (3) years of supervisory responsibility

Preferred Qualifications:

• 8-10 years management experience with direct reports
• Prior experience within an advertising or marketing agency
• Strong, diverse portfolio showcasing a range of conceptual thinking and high-quality creative work across various media channels
• Demonstrated interest in and ability to mentor and foster the growth of junior team members
• Familiarity and experience using AI and modern creative tools to enhance creative development and content creation efficiently

The Assistant Communication & Public Engagement Director over SHOP job responsibilities include:

• Manages public outreach and engagement, public broadcast, video production, creative, strategic (internal and external) communications, digital and social media management.
• Manages and assists in the coordination and cohesion of content of various City media, including printed material; social media and other outreach and communications tools; maintain oversight of website updates, upgrades, and web staff; and develops a broad understanding of City functions and initiatives to prioritize messages and manage consistent departmental
• Develops and implements an integrated comprehensive strategic communication plan through the inventory of platforms to advance the City’s brand identity and broaden awareness, priorities and accomplishments both internally and externally; ensure communication strategies are consistent with the City’s strategic plan and vision.
• Coordinates communication and public engagement activities for the City of Fort Worth with City leadership, elected officials and department representatives to ensure a comprehensive and coordinated message.
• Directs the activities of SHOP, which includes planning, coordinating, administering, and evaluating programs, projects, processes, procedures, systems, standards, and/or service offerings; ensures compliance with federal, state, and local laws, regulations, codes, and/or
• Supervises staff, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary decisions or recommendations.
• Participates in developing the department budget; forecasts funds needed for staffing, equipment, materials and supplies; and implements budgetary adjustments, as
• Develops requests, evaluates and negotiates proposals for contracting various services; and monitors the work of contractors and the money associated with
• Provides complex administrative support to Chief Communications Officer as needed.

Working Conditions and Physical Demand

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions

Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking an