HVAC Field Install Supervisor

About Go-Forth Home Services

First and foremost your core values should align with ours:

Give A Crap - Delight others by owning your role and saying yes. Take pride in how you appear & act & every other detail of the job. Be on time, attentive, & enthusiastic. Act as if the buck stops with you on every aspect of the job.

Chase Perfection - Chase perfection knowing full well we will not reach it, but along the way we will catch excellence. Have a sense of urgency; Go-Forth Time - right now might be the only time you have to get it right.

Dig Deeper - Be an action-oriented professional that makes decisions based on evidence rather than stories & assumptions. Stay curious. Data can speak for itself. Understand the cause of the fire rather than rushing to extinguish it.

Fight For Simplicity - Keep it simple & consistent. Focus on how things should be done every time.

Face it, Fix It - Confront challenges directly and address issues head-on. A bias for action and powerful conversations drive our progress. It’s about getting it right rather than being right.

GROW!-Growth is our purpose. Growing as people & growing our business.

The Field Install Supervisor is responsible for overseeing installers by providing technical support and instruction along with ensuring equipment and parts are ready for installs to be completed efficiently and on schedule.  The Field Install Supervisor will report to the General Manager. 

Key Result Areas

• Provide support with the installation schedule
• Review all jobs on paper or in person if necessary
• Provide instructions/ install plan for installers, check paperwork, and plan any punch list or uncompleted items
• Be available for installers to contact you easily for technical support
• Ensure equipment and parts for jobs are staged and ready for installs
• Facilitate special orders, materials etc
• Check jobs in progress each day for quality & on-time status
• Check installer's tools and van once a month for cleanliness and organization
• Return to the shop each day to review upcoming jobs and prep for the next day
• Return customer calls as needed
• Respect all safety and environmental policies and procedures
• Demonstrate and hold in high regard Cornerstone Comfort’s core values and mission in your daily duties and interactions with fellow team members, vendors, the general public and most importantly-our customers
• Plan installer training
• Other duties as assigned

Requirements

• Team builder
• Able to lead and manage people
• Ability to set and manage timeline goals
• Microsoft Office experience
• High level of pride in workmanship
• Organized and detailed oriented
• Ability to multitask
• Excellent customer service skills
• Professional appearance and communication skills
• Ability to pass a criminal background check and drug screen

Education & Experience

• High school or equivalent (Required)
• 2 years industry experience (Required)
• Driver's License and clean driving record (Required)
• Work authorization (Required)
• Leadership 1 year (Required)
• EPA Type II (Required)

Physical Requirements

• Ability to meet the physical demands-lifting, carrying, walking, crawling, standing, stooping, sitting and climbing
• Working conditions will include rooftops, concrete structures, ceilings, crawlspaces, attics, basements, extreme weather conditions, etc.

Location

Company is located in Concord, NC 28025.  Reasonable commute or planning to relocate before starting work is required. Travel between job locations will be necessary.