Archipelago Companies (OluKai, melin, Roark) Senior Manager, Business Operations (Temporary)

Who We Are:

Archipelago Companies, a portfolio of highly successful consumer lifestyle brands, is seeking a talented and passionate individual with an entrepreneurial mindset to join our team. Our brands, including OluKai, melin, Roark, and Tradewind Services (TWS), are leaders in their respective markets, offering high-quality products and authentic marketing stories direct to consumers. At Archipelago Companies, we pride ourselves on our commitment to integrity, and we strive to create a culture of excellence in everything we do. If you are a driven and innovative individual with a passion for consumer brands, we invite you to apply for our open position and become a part of our dynamic and growing team.

About the Role:

The Tradewind Services (TWS) Senior Manager, Business Operations (temporary) role is a high-trust, high-autonomy role serving as an operational extension of the TWS President. The position is responsible for running TWS’s internal leadership operations, owning strategic cross-functional projects, and managing client relationships - bringing together business operations, executive support, and strategic execution across the organization.

This is a temporary engagement covering for someone on leave, requiring a candidate who can operate independently, manage up effectively, and drive execution in a fast-paced organization.

Responsibilities include but are not limited to:

TWS Leadership Operations

• Own and facilitate the weekly TWS Leadership Meeting — agenda preparation, running the 60-minute session, and driving all follow-up and action item accountability
• Ensure consistent participation, agenda quality, and executive-ready documentation of outcomes

 

Management by Objectives (MBO) Process Management

• Lead the annual TWS MBO goal-formation exercise in partnership with the President and TWS leadership team
• Facilitate monthly check-ins to track progress, maintain momentum, and escalate risks across the quarter
• Own and maintain the master MBO template, tracking documents, and accompanying notes

 

Executive Onboarding

• Own all onboarding for VP-level roles reporting to the TWS President
• Develop onboarding documentation including Success Profiles and Performance Acceleration Plans
• Coordinate onboarding schedules: core introductions, department overviews, and 2-week ramp plans
• Serve as ongoing resource and first point of contact for all TWS VPs on organizational questions

 

Strategic Project Ownership

• Serve as an extension of the President on priority projects across any TWS department — sitting in on meetings, building and managing project trackers, and delivering executive-ready status updates
• Manage escalation protocols, involving the President only when decisions require his direct input
• Strategically convene the right stakeholders, craft thoughtful agendas, and drive follow-through

 

Client Relations Management

• Serve as primary point of contact and internal liaison for all TWS clients
• Own all inbound client inquiries and manage the business development process, including intake screening, first meetings, and executive briefings; involve the President only when a brand warrants further pursuit
• Own all onboarding efforts when a new client is engaged
• Maintain: client onboarding playbook, new client intake form, brand onboarding deck, and business development tracker

 

Requirements & Qualifications:

• Bachelor’s degree in a related field is required
• 5–7 years of experience in project management, chief of staff, or operations roles in a fast-paced environment
• Proven ability to manage multiple concurrent workstreams without close supervision
• Strong written and verbal communication skills; comfortable presenting to and communicating with senior executives
• High discretion and professional judgment — this role operates in the office of the President
• Experience with project tracking tools, CLM platforms, and executive calendar management a plus

• Proficiency in Microsoft Office Suite (Excel) and familiarity with enterprise resource planning and transportation/logistics management systems.

 

Location & Office Structure: This is an in-office hybrid position, mandatory 4 days per week in office in Irvine, CA with the option to work from home 1 day per week.  Subject to change without notice as per company guidelines.

Compensation: