German speaking Customer Support Agent to Athens Greece

<p></p><p><em>Our client is a world leader in contact Centre services provider and you will work with the Booking.com Customer Service team in Greece, helping Booking.com customers.</em></p><p></p><ul><li>Communicate with customers via phone, chat &amp; e-mail</li></ul><ul><li>Track and follow cases to ensure they closed in an efficient and timely manner</li><li>Maintain high customer satisfaction, representing a major brand</li><li>Provide and maintain strong, professional relationships with all partners and show empathy at all times</li><li>Work towards reaching targets as set out by client statement of work as well as internal targets</li></ul>