Logistics Coordinator - 1st Shift

Description

Job Role: Dispatcher/Logistics Coordinator

Classification: Regular, Full-Time | Salary, Exempt from Overtime

Department: 400 - Operations

Yard: HQ  

Schedule: Management teams are expected to be on-call 24/7 to ensure smooth operations.

Supervisor: Vice President of Logistics

Company Overview:

Nutrition 101 LLC – headquartered in Pendleton, IN - is a leader in eco-friendly waste handling and innovative food lifecycle management solutions. We help food processors, manufacturers, and retailers maximize value by turning food byproducts into sustainable resources, from upcycled livestock feed to comprehensive waste management services. For more information about 101, check us out online at www.101.us.

Role Summary: The Logistics Coordinator/Dispatch role is the operational link between the organization, our customers, and logistics. The primary responsibilities of this position include planning, organizing, and supervising the day-to-day activities of drivers and equipment in each geographical sector. The Logistics Coordinator has a deep understanding of the internal and external customers’ needs and limitations and uses that knowledge and the resources available to ensure efficient operations within four (4) key focus areas: Safety, Service, Productivity, and Cost Management. 

This position is not eligible for visa sponsorship. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future immigration sponsorship.

Key Responsibilities:

• Uphold & maintain the highest standards of the Company’s mission, vision, & core values.
• Lead by example and ensure team compliance in the adherence of all Company policies, processes and procedures in accordance with the Employee Manual, Safety Manual, Department Manuals, etc.
• Provide effective leadership and work efficiently towards problem solving and resolution of conflicts among drivers, customers, and/or leadership.
• Direct the daily assignment of drivers and truck fleet through dispatch, route, and equipment usage planning.
• Maintain situational awareness of the entire logistics landscape. Be available 24/7/365 to coordinate operations.
• Provide exceptional customer service through timely communication.
• Maintain maintenance standards in conjunction with the Fleet Manager including records and vehicle inspection reports per DOT requirements.
• Represent 101 in dealing with new and existing customers and set accurate billing rates for all parties in the Company’s designated systems.
• In conjunction with the EH&S Manager and the VP of Logistics, provide training to employees related to DOT, FMCSA regulations, and 101 safety practices and policies, being proactive to ensure on-going compliance. 
• Make critical decisions regarding efficient and effective operations, as well as, determining appropriate responses to urgent and emerging situations.
• Attend all Company meetings and training courses as required. Mentor & train teammates to allow for improved recruitment and retention.

Qualifications:

• 2-4 years of dispatch or logistics coordination experience in a transportation or industrial environment required.
• High school diploma or GED required; Associates or Bachelor’s degree in Logistics, Supply Chain Management, or Business preferred.
• Experience with fleet scheduling, route optimization, and load planning, highly desirable.
• Proven experience managing communications and expectations with CDL drivers and fleet operations.
• Proficiency in dispatching software, TMS, GPS tracking, and Microsoft Office Suite.
• Strong knowledge of DOT/FMCSA regulations and compliance and driver hours of service rules.
• Customer-focused mindset with the ability to build rapport and maintain professional relationships.
• Able to maintain cross-functional collaboration with various departments and teams. 
• Excellent organizational, problem-solving, and decision-making skills in a fast-paced environment.
• Excellent time-management and attention to detail.
• Ability to handle multiple priorities, solve problems quickly, and remain calm under pressure.
• Capable of analyzing delivery schedules, tracking KPIs, and adjusting plans as needed to meet deadlines.
• Must demonstrate leadership, accountability, and adaptability to meet operational demands.
• Valid driver’s license required

Benefits:

• Competitive Base Salary DOE + Performance-Based Bonuses
• Health Insurance Coverage & Wellness Incentives
• 401(k) with up to 4% Company Match
• Company Holidays