Associate Registrar

College: Louisiana Delta Community College

Department: Academic Affairs

Sub department: Registrar

Type of Appointment: Unclassified - Administrative/Staff

Duties and Responsibilities: 

Course Schedule & Semester Planning:
• Lead the development and management of the class schedule for all programs across eight campuses every term, ensuring consistency, accuracy, and alignment with academic programs, student demand, and faculty availability.
• Work closely with academic departments, deans, and faculty to identify course offerings, classroom assignments, and scheduling priorities.
• Ensure that course information, including start and end dates, delivery methods, and faculty assignments, are correctly reflected in the Banner system.

Registration & Banner System Management
• Oversee the use and functionality of Banner for all student registration-related functions, comprising of class section creation, registration, grading, attendance, and transcript management.
• Manage and coordinate all aspects of the student registration process, including the initial registration period, schedule adjustment, late registration, and resignations.
• Develop and manage semester and part of term-specific deadlines, registration eligibility dates, attendance reporting, add/drop intervals, midterm, and withdrawal dates in the student information system.
• Confirm that all registration policies are implemented consistently across all campuses, including prerequisite checks, non-attendance drops, enrollment limits, repeat delete, and registration holds.
• Address and resolve complex registration issues and challenges, working closely with other campus departments as needed.
• Guarantee that Banner is set up to function efficiently for registration and troubleshoot any issues that arise.
• Provide guidance to students, faculty, and staff on registration processes, course availability, and system-related issues.
• Troubleshoot system issues, coordinate system or college-led updates and implement improvements in collaboration with the Louisiana Community and Technical Colleges System office or other administrative offices as needed

Attendance & Grading Processes:
• Liaise with Academic Deans, Division Chairs, and Campus Directors to ensure timely attendance reporting and grade submission for all parts of term each semester.
• Produce and maintain frozen rosters for accurate reporting and enrollment verification.
• Ensure that all registration, grading, and student record procedures are in compliance with institutional policies, state and federal regulations, and accreditation standards.
• Monitor and verify academic standing (good standing, probation) at the end of each term.
• Manage all end-of-term processes, including grade reporting, timely and accurate processing of final grades, student type, GPA/academic standing, grade changes, and pre-requisite drops

College Catalog:
• Assist with the maintenance of the College Catalog, ensuring that all program and course descriptions, program requirements, and relevant academic policies are accurate.
• Ensure catalog content is up-to-date, and accessible to staff, faculty, and students.

Student and Faculty Support:
• Assist with the advisor crosswalk, submitting updates as needed according to faculty availability
• Facilitate student major changes and update advisors in Banner as needed.
• Serve as the primary contact for students, faculty, and staff regarding registration, academic records, and related inquiries.
• Support academic advising by providing information on course prerequisites, degree requirements, and academic policies.
• Deliver excellent customer service by addressing inquiries and resolving issues related to registration and academic policies.
• Conduct training sessions for faculty and staff on registration, graduation, scheduling, and catalog procedures as needed.

Other Duties:
• Report enrollment data and status changes to the National Student Clearinghouse monthly, aligning with LDCC’s terms.
• Consult with the Registrar and/or Associate Registrar regarding enrollment and graduation issues.
• Participate in peer groups across LCTCS, LACRAO, SACRAO, and AACRAO.
• Assist the Registrar in responding to audits and findings.
• Serve on LDCC committees as needed
• Perform additional duties as assigned by the Registrar to support the office's functions.

Required Education: 

Bachelor’s degree in any discipline and 3-5 years of student services experience in admissions, advising, or registrar duties required; Master’s degree preferred. Experience with the Ellucian Banner system is ideal. Must be adaptable to the dynamic nature of hig