Associate Manager, Strategic Accounts

This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants.

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Primary purpose of the position:
Drive revenue growth and achievement of KPIs through cross-functional collaboration, continuous improvement, and proactive resource management within assigned portfolio of emerging accounts.

Essential Responsible Areas:

• Strategic Account Management: Develop and execute strategic plans to grow sales within assigned accounts, leveraging market insights and customer relationships to drive revenue growth.
• Negotiation Proficiency: Negotiate settlements for large claims (e.g., quality disputes, obsolete inventory) and support on customer contracts/renewals/amendments.
• Sales Forecasting and Reporting: Develop accurate sales forecasts and regular reports to track performance metrics, monitor progress against targets, and identify areas for improvement or adjustment.
• Product Knowledge and Expertise: Demonstrate in-depth knowledge of the company's portfolio of offerings to effectively communicate value propositions and address customer needs.
• Market Analysis and Intelligence: Funnel market intel, including industry trends, competitive threats, and growth opportunities, to internal strategy and business development teams to inform sales strategies and tactics.
• Cross-Functional Collaboration: Collaborate closely with internal teams such as supply chain, quality, AR, finance, and marketing to coordinate efforts and deliver seamless customer experiences from inquiry to delivery.
• Customer Relationship Management: Cultivate and maintain strong, long-lasting relationships with strategic customers, serving as a trusted advisor and addressing any issues or concerns in a timely and professional manner.
• Continuous Improvement Initiatives: Proactively identify opportunities to streamline processes, improve efficiency, and enhance the overall effectiveness of the commercial function, contributing to the company's growth and success while improving overall customer experience.
• Trade Accounts Receivable Monitoring: Monitor trade accounts receivable for key accounts, ensuring timely payments and addressing any issues or discrepancies to maintain healthy financial relationships.
• Inventory Management Support: Assist in resolving slow-moving and obsolete inventory issues with key accounts, implementing strategies to minimize waste and optimize inventory turnover.
• Proactive Resource Management: Anticipate challenges and opportunities, such as shortages, downtime, new product configurations, and dynamic customer needs to proactively manage internal resources to drive prioritization and maximized results.
• Top 5 outcomes the role drives for Ball
• Revenue growth through strategic account management
• Informed decision-making through use of sales forecasting and reporting
• Effective communication of value propositions
• Seamless customer experiences through cross-functional collaboration

Minimum Education & Expereinces:

• Bachelor's degree in bussiness, finance, or relevant field
• Minimum 3 years' expereince doing job-related experience, e.g. finance, negotiation, account management/planning

Skills & Knowledge Required:

• Microsoft Office, including Outlook, PowerPoint, and Excel
• Balancing customer vs. company objectives using limited resources
• Problem solving, including analyzing and interpreting data