Director, Field Training

The Role

The Director, Field Training & Ambassador Education is responsible for designing, implementing, and optimizing a high-impact, performance-driven global training strategy that accelerates Ambassador activation, leadership development, retention, and sales growth. This role serves as the strategic architect of the Ambassador educational journey—from onboarding through executive leadership development—ensuring all learning experiences directly influence field productivity, business performance, and long-term organizational growth.

This leader drives the modernization of field education through innovative learning methodologies, AI-powered coaching tools, scalable multilingual training systems, and immersive digital learning experiences. The role partners cross-functionally with Sales, Marketing, Analytics, Compliance, and Ambassador Experience leadership to ensure all educational initiatives are measurable, brand-aligned, and tied to business outcomes.

Employee Value Proposition

This is an opportunity to shape the future of field leadership development within a company deeply committed to the direct selling channel. The Director, Field Training & Ambassador Education will play a pivotal role in building the next generation of field leaders through innovative programs, cutting-edge technology, and a world-class Ambassador experience. This role offers the chance to create meaningful impact, modernize global training systems, and help Ambassadors build long-term careers within a growth-focused organization.

Key Performance Objectives (KPOs)

• Improve onboarding completion, early activation, and 90-day retention rates through structured, performance-based learning programs.
• Increase rank advancement, sales productivity, and leadership progression by delivering scalable training tied to measurable business outcomes.
• Achieve high participation and completion rates across global training programs while improving field satisfaction and learning effectiveness.
• Implement AI-powered learning tools, multilingual training solutions, and scalable digital education systems that improve accessibility, efficiency, and coaching impact.
• Ensure all training initiatives align with company strategy, product positioning, compliance standards, and the desired Ambassador brand experience.

Performance Accountabilities

Strategic Leadership & Curriculum Development

• Own and lead the global Ambassador training strategy and educational roadmap, creating structured learning pathways from onboarding through advanced leadership development. 
• Design performance-based curriculum frameworks that align directly with business growth objectives, field activation, retention, and sales performance.
• Develop needs-based learning journeys that address Ambassador growth stages beyond the first 90 days and support long-term field leadership development.
• Ensure all training content supports product education, compensation plan understanding, business-building skills, and leadership capability development.

Training Innovation & Technology Enablement

• Lead the integration of Artificial Intelligence and emerging technologies into field education programs, including AI-generated video, audio coaching, digital avatars, and multilingual learning solutions.
• Modernize the field training experience through scalable digital learning systems, automated content production, and innovative delivery methods.
• Evaluate and implement learning technologies, LMS platforms, and training tools that improve engagement, accessibility, and performance tracking. 

Performance Measurement & Business Impact

• Partner with Sales Analytics and Ambassador Experience leadership to measure training effectiveness using field performance data, including:

• • Activation rates
  • Curriculum adoption
  • Rank advancement
  • Retention
  • Sales growth
  • Leadership development progression
• Use data-driven insights to optimize learning strategies and improve business outcomes continuously.
• Establish measurable success metrics and reporting dashboards for all major training initiatives.

Cross-Functional Partnership & Brand Alig